client relationship management operations staff

☞ Ferapeat Global Recruitment Private Limited

Vue: 101

Jour de mise à jour: 06-05-2024

Localisation: Palakkad / Palghat Kerala Chennai Tamil Nadu

Catégorie: Conseil / Service client Production/Opération

Industrie: Management Consulting

Niveau: Associate/Senior Associate -(NonTechnical)

Type d’emploi: Full Time, Permanent

Expérience: 0 - 5 years

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le contenu du travail

Job Description for CRM:

Generating new prospects; Developing and managing excellent rapport with laboratories, hospitals and doctors at local level.
Helping the customer calling in to get our services - in time
Guiding the client to locate our franchisees.

Guiding the franchises/client in availing best schemes from company.
Motivating and supporting the franchisees to improve their productivity.
Helping Franchisee in maintaining quality, cost and speed of our services.
Grievances handling if it comes from Franchisees or Customers.

Additional responsibilities, tasks and duties may be assigned on temporary or regular basis depending upon business needs.

Qualification: Under Graduates and Graduates [Arts, Science and Commerce]

Person Specification:

1. Good written and verbal communication skill
2. Should know Hindi, English and additional one regional language
3. Should be comfortable with calling role.

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Date limite: 20-06-2024

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