Customer Support Executive

☞ Unhr

Vue: 101

Jour de mise à jour: 06-05-2024

Localisation: Gurgaon Haryana

Catégorie: Autre

Industrie:

Salaire: ₹12,135 - ₹25,000 a month

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le contenu du travail

We are hiring a Customer Support Executive to help grow our brands.

Role & Responsibility:

  • Respond to all queries from customers and drive relationship with them
  • Increase sales through providing relevant information in a timely manner to customers/clients
  • Identify Prospects from existing database through cold calling/email/whatsapp
  • Generate new leads through social media/email/whatsapp marketing
  • Manage all data in CRM system
  • Update product information in company website/catalog
  • Generating monthly reports for clients

Qualifications:

  • 2-3 years of experience in similar profile with any ecommerce company
  • Good command over English – verbal & written
  • Business Writing ability
  • Outgoing Nature, Ability to interact with people is a plus
  • Basic Knowledge of all major social media platforms & internet
  • Ability to work methodically and meet deadlines
  • A keen eye for detail
  • Problem-solving aptitude
  • Graduate

Job Types: Full-time, Regular / Permanent

Pay: ₹12,135.39 - ₹25,000.00 per month

Schedule:

  • Day shift

Ability to commute/relocate:

  • Sector - 47 , Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Speak with the employer
+91-XXXXXXXXXX

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Date limite: 20-06-2024

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