Network Infrastructures Infra Tech Support Practitioner

☞ Accenture

Vue: 107

Jour de mise à jour: 06-05-2024

Localisation: Gurgaon Haryana

Catégorie: Informatique

Industrie:

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le contenu du travail

About Accenture:Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
  • Project Role :Infra Tech Support Practitioner
  • Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
  • Management Level :11
  • Work Experience :2.5-4 years
  • Work location :Gurugram
  • Must Have Skills :
  • Good To Have Skills :
  • Job Requirements :
    • Key Responsibilities :The role is to manage client Network infrastructure 24x7 basis for incident management, Change management and task execution with Level 3 knowledge of Network infrastructure2 Need a full ownership of troubleshooting during the outages and client communication on the resolution and progress note33 Maintain the agreed SLA for the incident management with different categories of incident management, change execution and task execution Net scaler

    • Technical Experience :      Advance knowledge on BGP, OSPF routing protocol, VRF and virtualization2overlay technologies, Network load balancing, route summarization, route distribution, Quality of Service, Wireless deployment and troubleshooting, DC LAN, VSS, Stack switching, IP services, level 3 troubleshooting on WAN and DCLAN, Wireless3 Product knowledge must on Nexus, Cisco ISR, Cisco ASR, F5 Big IP load balancer, Cisco Wireless

    • Professional Attributes :      Proven success in contributing to a team-oriented environment2Proven ability to work creatively and analytically in a problem-solving environment3 Desire to work in an information systems environment4 Excellent leadership, good verbal and written communication and interpersonal skills.

    • Educational Qualification :      Bachelors Degree

    • Additional Information :      Willing to work in 24X7

15 years of full time education
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Date limite: 20-06-2024

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