Sales Trainer

☞ PW (PhysicsWallah)

Vue: 101

Jour de mise à jour: 06-05-2024

Localisation: Kozhikode / Calicut Kerala

Catégorie: Éducation / Formation

Industrie: Education Administration Programs

Niveau: Mid-Senior level

Type d’emploi: Full-time

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le contenu du travail

Job Role: Tele-Sales Trainer

Location; Kozhikode, Kerala

Job Summary:

A Tele-Sales Trainer is responsible for training and developing the sales team in the art of selling over the phone. They typically work for call centers or companies that rely heavily on phone sales.

Roles & Responsibilities:

  • Develop and implement training programs: The Tele Sales Trainer will design and implement training programs that are specifically tailored to the needs of the sales team. This may include training in communication skills, objection handling, and product knowledge.
  • Conduct training sessions: The Tele Sales Trainer will be responsible for delivering training sessions to the sales team. They will use a variety of teaching methods, including classroom-style training, role-playing exercises, and one-on-one coaching.
  • Monitor performance: The Tele Sales Trainer will monitor the performance of the sales team and provide feedback to individual team members. They will identify areas where additional training may be required and work with team members to improve their performance.
  • Develop training materials: The Tele Sales Trainer will create training materials, including presentations, handouts, and training manuals. They will ensure that these materials are up-to-date and relevant to the needs of the sales team.
  • Evaluate training effectiveness: The Tele Sales Trainer will evaluate the effectiveness of the training programs they have implemented. They will use metrics such as sales performance and customer satisfaction to determine whether the training has been successful.
  • Stay up-to-date with industry trends: The Tele Sales Trainer will stay up-to-date with industry trends and developments. They will use this knowledge to develop training programs that are relevant and effective.
  • Collaborate with other departments: The Tele Sales Trainer will collaborate with other departments, such as marketing and product development, to ensure that the sales team has the information and resources they need to be successful.
  • Psychometric Assessment :

    • - Observing and detailing behavioral observations to help the team members to attain team coordination

    - Identify the Social confidence and interpersonal skills (friendly and rapport-building skills)

    Overall, the Tele Sales Trainer plays a critical role in ensuring the success of a company’s sales team.

    They are responsible for developing and implementing training programs that help the team to sell effectively over the phone.

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    Date limite: 20-06-2024

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