Senior Analyst - CMG Internal Communication - Metrics & Measurement

Senior Analyst - Communications team

Are you a detail-oriented, analytical minded individual who enjoys talking to stakeholder to understand their requirement and analyze the data to provide meaningful insights? We provide reporting and data advisory services to both US and US India communications teams across businesses. You’ll get to consult with the businesses to understand their requirement to provide appropriate reporting solutions and talk about data. You will be responsible for preparing reports, data, data templates, and ad-hoc reports, and actively participate in different projects and planning. At Deloitte, you’ll gain exposure to a variety of industries and business models, helping your career growth and professional development.

Work you’ll do

As a Senior Analyst your responsibilities include:

• Working with US and USI stakeholders to establish a robust Internal Communications Metrics and measurement program, including setting up reports and doing analysis.
• Work with the users for onboarding Populo and setting up a process model in place for day-to-day operations of the tool.
• Support the metrics request form and resolve metrics requests within the SLAs established.
• Manage metrics community calls and devise plans to share analysis that can be shared with the communications community.
• Manage email analytics tool and help in troubleshooting, connect with the vendor support and internal ITS teams.
• Understand stakeholder queries or data issue. You may also assist them by providing necessary solutions or advisory support to help them understand and implement findings

The team

The USI Communications team is collaborative and encourages members to take initiative and seek on-the-job learning opportunities. Our professionals are committed to excellence and to enhance the trust of the entire talent network. Quality is our top priority, and by focusing on exceptional client service, we continue to raise the bar on quality and deliver greater value to our clients/stakeholders.

Qualifications Required:

• Excellent communications skills – written and verbal.
• Working knowledge and experience on MS Excel, PowerPoint, Populo as an internal marketing tool.
• Business analysis skill involves gathering requirements from stakeholders and translating them to valid requirements document in necessary.
• Good to have real time experience to develop new tableau dashboards or enhance existing dashboards by connecting to data warehouse large data sources.
• 4-5 years of working experience as a Data Analyst or Business Data Analyst.
• Skilled in performing data analysis, data mining, and generating data reports based on requirements.
• Good to have data visualization and knowledge on creating interactive dashboards.
• With the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Logical thinking ability in creating a report, dashboard, automation tool or any analysis
• Excellent time management skills.
• Manage and execute reporting and analytics projects.
• Collaborate with internal teams, global clients, and cross border stakeholders.

Preferred:

• Foundational knowledge of project management
• Working knowledge of Adobe Analytics
• Master’s degree in Mathematics, Computer Science, Information Management, Statistics or Data Analytics, business management.

How You’ll Grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

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