Senior Associate - Accounts Payable Front Office

JOB PURPOSE:

To perform quality checks, resolving issues and replying to customer queries and ensure direct debit clearing, follow up with users on clearing the web cycle invoices, support customers and management with required reportings

YOUR TASKS & RESPONSIBILITIES:

• To ensure the vendor queries are resolved and responded accurately within the set TAT
• To follow up on the Web Cycle Invoices and clarify doubts for Business Users and Shared Services Team
• To ensure accurate quality check performed on the sample as required
• To investigate the rejected line items and resolve for payment release
• To ensure all errors / issues are recorded appropriately
• Identify the open items due for payment – under error codes and resolve for payment release
• To demonstrate Problem Solving capabilities in resolving issues and customer queries
• To share feedback with Shared Services Team and report issues proactively
• Identifying and sharing process gaps and improvement ideas and take accountability in having it completed
• To ensure all reporting activities are performed to customers and management accurately within the set TAT
• To act as backup for SME for all queries & activities
• To meet set targets on productivity and accuracy consistently
• No audit observation on the processes by ensuring to document all processes which are followed
• Review Compliance with respect to Internal / external Controls
• Ensure there are no SOD conflicts between roles in the process
• Support on Adhoc reporting required by Team leader/ Customer

WHO YOU ARE:

• Graduate/Post Graduate in Accounting with specialization in finance or any other accounting degree
• 2-4 years of experience in Accounts Payables Process, Reporting, Accounting etc.
• Knowledge of Excel and ERP(SAP)
• Transition Experience preferred
• Excellent analytical skills, self-driven & result Oriented
• Person should be high on energy & high standards
• Good communication skills
• Logical reasoning, ability to take decisions on process matters and navigate
• Independent worker who can plan & work efficiently to meet tight deadlines
• Good Problem-Solving Skills and should be able to provide solutions
• Attention to Detail
• Ability to develop good relations with team members/stakeholders & Demonstrate Customer Centricity