Niveau: Not Applicable

Type d’emploi: Full-time

Loading ...

le contenu du travail

Job Purpose:
This position is ideal for someone with a passion for problem solving, working behind the scenes to accomplish tasks, and with a strong appetite for delivering great customer service with their Workday HCM knowledge. This individual will be responsible for handling escalations as well as researching, testing and implementing enhancements and new releases with stakeholders from around the world. This position is best suited for someone capable of translating requirements into Workday configuration, business processes, security roles, custom reports, etc. Candidates should possess a minimum of 3-5 years of similar experience providing solutions in a global Workday tenant across a variety of modules. Additionally, an appreciation for working in a dynamic environment, both independently and with a variety of stakeholders across time zones and geographies, is a must. We offer a collaborative, fun and appreciative team of coworkers along with the ability to work from home.
Responsibilities:
  • Demonstrated attention to detail and customer service.
  • Ability to learn and navigate new systems quickly with a passion for working with systems, data and people.
  • Build solid effective working relationships as part of a team and interact with all levels of management.
  • Use relevant computer system applications at an advanced level.
  • Triage and resolve “tickets” timely and effectively.
  • Provides technical consulting support for HRIS projects or region/ global system needs & issues.
  • Apply Agile and Design Thinking concepts to come up with and execute solutions to promote continuously improving the employee experience.
  • Able to discuss and advise on various solution options to configure Workday to support the global HCM needs
  • Assist in planning, support, communications, and change management, as a result of Workday or other system upgrades and changes.
  • Develops requirements for new business process configuration and/or feasibility of implementing existing Workday functionality not currently being used.
  • Completes data fixes, mass updates and data analysis.
  • Influence/ Configure Workday HCM to achieve best manager and colleague experience
  • Perform other Workday functional activities such as building calculated fields, report configuration, EIBs, custom notifications, help text, custom fields, etc.and system audits
  • Serve as an advisor to solve design challenges by identifying effective workarounds for best end users experience
  • Develops advanced level custom reports to extract data from systems, including providing breakouts in excel formatting, pivot tables, or graphs.
  • Assesses process/ practices for efficiency and implement recommendations for improvement.
  • Support the implementation of solutions that scale and streamline data collection globally.
  • Basic troubleshooting of integrations (with IT support)
Knowledge, Skills and Experience:
  • Strong communication skills in written and spoken English.
  • Proven ability to manage multiple projects and tasks simultaneously
  • Possesses strong organizational and time management skills, driving tasks to completion
  • Strong quantitative, analytical, and creative problem-solving skills
  • Excellent attention to detail
  • Ability to adapt to a rapidly changing environment – Energetic, flexible, and open minded
  • Excellentcommunication skills and able to create and conduct formal presentations.
  • Ability to successfully interact with various levels within the organization
  • Exceptional customer focus and service orientation
  • Excellent interpersonal skills and ability to manage / achieve consensus
  • Strong conflict resolution skills
  • Ability to work independently with minimal direct supervision
  • Experience working in an Agile environment
  • Self-aware and receptive to learning and change
  • Intermediate Excel
  • Minimum 3-5 years Workday experience in a similar role
  • Proficient in 2 or more additional Workday modules (Learning, Recruiting, Advanced Comp, Talent, etc.) with Global experience.
  • Workday Absence module experience is a plus.
Cultural Competency Requirements:

  • Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.

Join our team to connect the world with the power of technology!
Loading ...
Loading ...

Date limite: 20-06-2024

Cliquez pour postuler pour un candidat gratuit

Postuler

Loading ...
Loading ...

MÊMES EMPLOIS

Loading ...
Loading ...