Senior Manager, SC Opeprations

This position is responsible for the management and leadership for high-level service and profitability of the multiple operations within India to achieve the operations key performance index and the required service standards. The person will be responsible for:

• Provide strategic leadership and directions for assigned divisions of a facility.
• Lead and manage the assigned logistics operations site including monitoring and achievement of Operation Key Performance Index and responsible for overall performance.
• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses and accurate application of revenue.
• Monitor and analyze I & E of the operations, establish business controls, and provide solutions to reduce cost and increase revenue.
• Manage and develop the operations team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.
• Supervises and develops managers and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service, and Supplier Performance).
• Drive Lean Warehousing System Regularly reviews performance expectations with managers providing expectations, performance planning, feedback.
• Perform inventory reconciliation on the stock discrepancy.
• Monitor and track all warehouse, transportation, and administrative costs associated with their assigned responsibilities.
• Assist the Team in the implementation of work improvement projects.
• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials, and supplies in the warehouse.
• Defines roles and responsibilities, strategies and plans for the function’s future needs.

Prepare, maintain and update SOP documentation of processes to meet customer requirements

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO’s candidate privacy statement here.