Sr. Engineering Manager - Workplace Technologies

le contenu du travail

Come join our growing team to engineer technology experiences that power our amazing workplaces and deliver on the vision of Dynamic Work. The Sr. Manager of Workplace Technologies Engineering will lead the team that is responsible for UC & AV, digital signage, printers, our corporate network, badging & access control, smart lockers, occupancy sensors, our workplace experience app, and many other technologies that power our physical and virtual workplaces. In addition to innovation, design, and delivery of these technologies, this team is also deeply involved in new office builds and redesign initiatives, setting hardware standards for conference rooms, integrating technology solutions, partnering with design teams and integrators, and supporting training and change management efforts. Our team is helping to transform the future of work, which isn’t easy but is tremendously fun and rewarding. We work on challenging problems, are data driven, and always focus on the employee experience.

We are looking for an experienced people leader with a strong and deep technical background in AV + unified communications, workplace technologies, and network engineering. Ideally you will have a bias towards action, a strong engineering mindset, and a high level of technical curiosity. In this role, you will lead a growing team of engineers and continue our focus on technology innovation, engineering excellence, people development, and scaling our team in this period of hyper growth. In addition to a strong background with corporate network engineering, you will also have experience with corporate AV and other workplace technologies. Financial management, vendor management, and people development should also be part of your wheelhouse. And lastly, you are hopefully highly organized and skilled at agile management of an engineering team - understanding capacity, prioritization, and how to scale up to address both “quick wins” type efforts and larger projects.

Job Duties & Responsibilities

• Manage a growing team team of UC/AV and Workplace Technologies Engineers along with network engineers
• Responsible for architecture, engineering, and operations for the corporate network throughout our global office locations.
• Focus on people development for your team, including goals, development plans, and mentorship
• Facilitate planning for all engineering projects through prioritization, sequencing, and staffing
• Develop processes and standards for scalability, reliability, performance, and security
• Build strong relationships and actively communicate with stakeholders and our vendor partners
• Partner with the WT Team, Global Workplace Services, and other internal stakeholders to translate opportunities and challenges into innovative technology solutions
• Interview and hire top talent as we scale the team to meet growing needs
• Partner with the Sr. Director of Workplace Technologies and the Workplace Technologies Product Manager on the overall Workplace Technologies strategy and technology roadmap
• Manage vendor relationships and ensure spend aligns to budget
• Focus on engineering excellence across our technology stack, eliminating technical debt, and engineering solutions to scale. Focus on monitoring and proactive alerting so that our support team finds and resolves issues before they impact our employees. Lastly, have a strong data driven mindset and help drive the team forward with automating data flows to tableau.
• Oversee technical resources for office build and remodel initiatives for smooth and successful delivery. This includes technology design and engineering, maintaining technology standards and documentation, participation in OACs and all meetings, assisting with RFP and document approval processes, and resource planning for our team to meet project timelines.

Minimum REQUIRED Knowledge, Skills, & Abilities

• 5+ years of engineering people management experience with technical teams
• Experience delivering technology and video conferencing solutions for sizable office build/remodel projects, with multiple projects often running simultaneously
• Beneficial to have - experience with various technologies in our portfolio - Zoom + Zoom Phone, Envoy, Jamf, Enplug, Density, Chargifi, DTEN, Neat, Openpath, Brivo, Uniflow, Four Winds Interactive, Modo Labs, Envoy, Kaptivo
• Vendor management and SaaS software experience
• Proven experience delivering engaging employee workplace technology solutions, preferably for a fast growing technology company
• Experience integrating a variety of platforms to deliver technical solutions
• Understanding of corporate network architecture, management, and networking technologies (WiFi, DNS, DHCP, VLANs, VPN, SD-WAN), ideally leading this function in some capacity
• Previous experience evaluating, testing, and deploying technology solutions to meet defined business needs
• Track record of strong verbal and written communication skills and the ability to tell a story with data
• Exposure to team/technology strategy and financial/budget management
• Ability and willingness to travel in the future as needed ~10-20% of time
• 8+ years of experience in technical roles that require strong communication, partnership, and relationship building with business partners
• Strong focus on customer/technology experience - we love our internal customers and hope you will too!
• Strong people leadership experience with a focus on team development, scaling, and having fun!

Okta is an Equal Opportunity Employer.

Okta is rethinking the traditional work environment, providing our employees with the flexibility to be their most creative and successful versions of themselves, no matter where they are located. We enable a flexible approach to work, meaning for roles where it makes sense, you can work from the office, or from home, regardless of where you live. Okta invests in the best technologies and provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs. Find your place at Okta https://www.okta.com/company/careers/.

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