Vacancy For Outbound Sales Process For Pune Location

☞ Matrimony.com

Vue: 106

Jour de mise à jour: 06-05-2024

Localisation: Pune Maharashtra

Catégorie: Conseil / Service client Production/Opération

Industrie: Internet

Niveau: Telecalling/Telemarketing Executive

Type d’emploi: Full Time, Permanent

Salaire: ₹ 1,00,000 - 1,75,000 P.A.

Expérience: 1 - 4 years

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le contenu du travail

Bharat Matrimony is offering:


Salary and Benefits

  • Fixed Salary
  • Exciting Incentives every month
  • Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
  • Opportunities to learn and grow with the Company

Contact HR Pranali Dhanawade -9930463108 or mail your resume on pranali.dhanawade@matrimony.com


Role Overview:

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.


Key Responsibilities

  • Responsible for making outbound calls and regular follow up on leads assigned.
  • Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
  • Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
  • Explaining the product features in detail and how to use the packages.
  • Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
  • Address all the issues / grievances of customers and provide the right customer experience.
  • Capture the insights from customer interactions and share it with the internal team.
  • Strictly adhere to the process requirements

Skill and Competencies required:

Functional

  • Business Knowledge Process Knowledge
  • Product Knowledge
  • Customer Orientation
  • Language skills English and Marathi
  • Telemarketing / Selling Skills
  • Basic computer skills MS Excel, Word

Behavioral

  • Values Integrity / Honesty / Respect
  • Communication Oral & Written skills / Listening
  • Executive Presence
  • Business / Telephone Etiquette
  • Influencing Skills
  • Empathy
  • Self-driven / Initiative
  • Ability to manage stress
  • Willingness to learn

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Date limite: 20-06-2024

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