Fraud Analyst

☞ Channelplay Limited

View: 101

Update day: 06-05-2024

Location: Delhi Union Territories

Category: Consulting / Customer Service Production / Operation

Industry: Analytics KPO Research

Position: Associate/Senior Associate -(NonTechnical)

Job type: Full Time, Temporary/Contractual

Salary: ₹ 2,50,000 - 5,00,000 P.A.

Experience: 1 - 6 years

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Job content

Tenure: 6 monthsextendable at the discretion of Bank with prior notice of 15 days

This profile is an off-role, Candidate will be on Channelplay Ltd payroll.

Only Immediate joiner are welcomed.


Roles and Responsibilities

  • Responding to LEA Complaints
  • Maintaining Trackers
  • Taking data/bank statements from the system and sending it to LEAs/Banks/PGs
  • End to end closure of fraud related complaints
  • Liasioning with Police officials
  • Closure of alerts/analysis of fraud related data
  • Unfreeze of cases
  • Any other instructions from the Bank from time to time
  • Maintaining TAT of 2 hours to respond
  • AePS related complaints plus complaints from banking ombudsmen


Desired Candidate Profile

  • Banking fraud related experience and Fraud analysis related experience of at least 1-2 years
  • Basic knowledge of SQL and Excel is a must
  • Email skills and record keeping
  • Graduation


Perks and Benefits

CTC: approx. 4 to 5 lakhs However, this is negotiable subject to a maximum of INR 5 Lakhs per annum

Job Location: Gurgaon and Right Now - WFM



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Deadline: 20-06-2024

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