Guest relations manager

☞ Krishna Global Services Pvt. Ltd.

View: 106

Update day: 06-05-2024

Location: Guwahati Assam

Category: Executive management Production / Operation

Industry: Staffing Recruiting

Position: Mid-Senior level

Job type: Full-time

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Job content

Guest Relations Manager is the main point of contact for guests, providing assistance and help throughout their stay. Guest Relations Manager is responsible for giving a warm reception to guests and making sure that they are satisfied with their stay.
  • Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction
  • Respond to guests needs and anticipate their unstated ones
  • Expect and react promptly to guests requirements and inquires
  • Actively listen and resolve guests complaints
  • Oversee and coordinate all arrivals and departures of special guests
  • Coordinate and manage communication between guests and staff
  • Promote all amenities, conveniences and programs offered
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Deadline: 20-06-2024

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