Hiring For IT support / Technical support ( voice )

☞ Ignites Human Capital Services Pvt Ltd.

View: 101

Update day: 06-05-2024

Location: Chennai Tamil Nadu Pune Maharashtra Bengaluru / Bangalore Karnataka

Category: Consulting / Customer Service Production / Operation

Industry: BPO Call Centre

Position: Associate/Senior Associate -(Technical)

Job type: Full Time, Permanent

Salary: ₹ 3,00,000 - 5,50,000 P.A.

Experience: 1 - 6 years

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Job content

We Are Hiring for Technical support associate.

Profile -: Technical support associate ( Voice )
Requirement -: Good Communication Skills
Exp required -: 1- 6 years

Age Criteria -: 18 -40 years
Shifts: Rotational
Location WFH ( Current location should be Bangalore or who are willing to relocate to Bangalore immediately )
Benefits with us -: Unlimited Incentives + Travelling Allowances


Responsibilities and Duties

Have basic knowledge on switching and routing and Wifi configuration.

Provide top quality technical support, troubleshooting of IT networks and communications systems, including associated applications.

Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm


Key skills required:

  • Proven Technical support experience or experience as a client service representative
  • Excellent communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure
  • Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Salary: 17,000.00 - 35,000.00 per month

Education:

  • Higher Secondary(12th Pass) / Any graduates

Language:

  • English (Required)

Interview Round:

HR

Versant / voice and accent

Operations


(Note: All the rounds are Held through telephonic)

EMAIL-swathi@ignites.in

NOTE: - Please call or whatsapp mary @ 7483101122 / Mohammed @ 7816842300 and schedule your telephonic interviews !!

!!!Thanks & Regards HR TEAM!!!

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Deadline: 20-06-2024

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