Hiring For Manager Operations @ Jumio, Udaipur
View: 101
Update day: 06-05-2024
Category: Consulting / Customer Service Production / Operation
Industry: BPO Call Centre
Position: Operations Manager
Job type: Full Time, Permanent
Experience: 5 - 8 years
Job content
Roles and Responsibilities
-Manage workflow, accuracy, productivity, and SLAs
-Handle escalations
-Workload Delegation
-Quality initiatives
-Process change initiatives
Desired Candidate Profile
-Experience of 1-2 yr. as Operations Manager in fast-paced operations environment
-Strong communication & Team Management Skills
-Experience in managing a mix of teams working from home & from office.
Perks and Benefits
Deadline: 20-06-2024
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