HO Realationship Manager - NPS-HO & SUPPORT-HO House Hold

View: 101

Update day: 30-05-2024

Location: Mumbai Maharashtra

Category: Finance / Bank / Stock Insurance Legal / Contracts

Industry: Financial Services

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Job content

Job Description–

Nation Pension System (NPS) - Service Manager

To support the channel on deliver on the NPS account budget for both Individual and Corporate subscription.
- By effectively managing the Lead funnel of Relationship Managers on ground
- By building synergy with other stakeholders across business unit such as existing clients of Corp Sal/Life Insurance/Corporate Banking / wholesale banking /treasury etc.)
- Ability to service to the existing key corporate clients
- Managing the entire Corporate empanelment process seamlessly i.e. Documentation required, legal agreement and onboarding call with the nodal officers
- Work very closely with Branch team to drive Individual subscribers.
Work closely with Process team to deliver regulatory guidelines within the stipulated time
Intra department coordination (coordinate with cross functional departments for receiving leads, coordinate with legal team for handling queries pertaining to NDA/SLA, coordinate with CPC for form processing/PRAN generation/rejection/contribution processing etc)

The ability to effectively communicate to Regulator on an ad hoc basis as the situation demands
Resolution of grievances within TAT.
Monitoring of pending withdrawal requests initiated by the customers so that these requests are processed at the earliest.
Assisting the branches on the product/ process related issues.
Releasing advisories to the branches on processing the online applications & forwarding them to CPC NPS.
Releasing advisories to the customers on processing the online applications & submitting them at the nearest NPS enabled branches.
Handholding the corporate clients on the registration of the corporate clients for eNPS.
Coordinating with the branches for setting up of the helpdesks at different locations of the corporate clients at non RM locations.
Getting the non-financial requests processed of the corporate clients like updation of the revised retirement age, change of the scheme preference, change of nodal officers etc.
Getting the corporate subscribers shifted from Karvy to NSDL.
Getting the new POPSPs activated AND/ OR old POPSPs deactivated by collaborating with NSDL.
Providing the vendor registration details to the prospective corporate clients for enabling them to initiate the contribution processing formalities.
Calling NPS Enabled Branches on regular basis.
Maintenance of Corporate Master on Monthly Basis
Visiting CPC on daily basis for clearing the hold form of NPS

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