Information Technology Support Specialist

View: 109

Update day: 06-05-2024

Location: Dehradun Uttarakhand

Category: IT - Software

Industry: Software Development

Position: Entry level

Job type: Full-time

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Job content

ONLY Dehradun candidates can be considered for this position.

Responsibilities

· Handling customer technical support cases through phone and email submission

· Updating the company website with tech tips and brief documents

· Evaluating system potential through assessing compatibility of new programs with existing programs on App.

· Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations

· Maintaining system functionality by testing computer components

· Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action

· Maintain client confidence by keeping their information confidential

· Preparing reference material for users by drafting operation instructions

Qualifications

Any Graduate with knowledge of mainstream mobile device platforms like Android, Windows phone and iOS.

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