Infrastructure Analyst - Cloud & Hosting

We’re on a mission to help move the businesses that move the world. With over 130 years’ experience, Toll Group, proudly part of Japan Post, operates an extensive global logistics network, covering road, air, sea and rail across 1,200 locations in more than 50 countries.

Global Express Services are designed with our customers in mind and offer unrivalled access to our domestic and global network – securely delivering everything from documents through to critical spare parts and medical supplies.

OVERALL PURPOSE OF THE JOB

At Toll we connect people and products. You will contribute to this by:

• In this role, you will be a member of a cross-functional team working with multiple groups to migrate applications from the datacentre to our multi-cloud environment.
  The ideal candidate would be experienced in AWS cloud technology, with a firm understanding of emerging technologies, platforms, and applications, and ability to customize them to help our business become more secure and efficient.
• You will be reviewing existing application architecture to building the infrastructure to support the application as it migrates following established best practices.
• You will help automate environment deployments through the use of IaC and automated CI/CD pipeline components. This calls for good experience around Jenkins, SVN, GitHub etc,
• You will take a holistic view of the environment to identify common infrastructure components.
• Extensive knowledge of cloud maintenance and implementations.
• Job is to administer Toll Cloud computing environments.
• Provide technical leadership in design, implementation and ongoing operation of Cloud Computing. Create deep technical relationships with cloud compute providers and generate cost effective resource utilisation.
• Strong customer focus in resolving customer and service level issues, as well as maintaining a high level of reliability and serviceability of the platforms managed.

ACCOUNTABILITIES

Implement and participate in Solution Design for Cloud Solutions Project Implementations on Cloud Environments like AWS, Azure etc. Participate in Cloud Initiatives like Migration from On Premises, Security Initiatives etc., Cloud Security AWS WAF, AWS Shield, and AWS Firewall Manager Defining Baseline Policies and follow the standards defined by AWS Well Architectural Framework Cost Optimisation Finance & Budget Management for Cloud Services Working with Stakeholders to Follow the Security Model and Cost Optimisation initiatives. CI/CD (Continues integration and Continues Deployment for Toll Application DevOps Tools/Automation: CloudFormation, Terraform, Jenkins, GoCD, Git/Gitlab, Ansible ,Splunk, Lambda, Docker, ARM etc. Scripting Python or JSON/YAML or PowerShell etc. Added Advantage if experience on AWS Workspaces, Azure etc.

PRIMARY RESPONSIBILITIES AND DECISIONS/LEVEL OF AUTHORITY

Planning, Designing, Developing and Implementing Cloud-based applications Managing cloud environments in accordance with company security guidelines Participate in Project Lifecycle implementation, Documentation and handover to BAU Team. Research and develop proof-of-concepts projects to validate new solutions Follow exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures Ensure service implementations meet Toll practices and policies. Follow all ITIL Best Practices for Incidents, Requests, Tasks, Change etc. Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures Follow the Shift Roster as per Business Requirements and available On-call Support as needed.

PRE-REQUISITES:

In order to succeed in this role, it is expected that you will have:

Knowledge/Experience

• You will have 10+ years of software engineering and/or IT operations experience in design, development and implementation of highly scalable, high volume software systems and components, client-facing web applications and major internet-oriented applications and systems
• You will also have 5+ years of Infrastructure experience in Linux/Unix and Windows AND at least 4 years of public / hybrid cloud experience on AWS/Azure/GCP.
• You will have solid experience with container technologies such as Kubernetes and Microservices architecture. You’ll have experience with current scripting and development languages such as Perl, Python, Ruby, Go, JavaScript of Java.
• Experience in AWS cloud infrastructure service CloudFormation, Lambda, Cloudtrail , Cloud watch,EC2, S3 bucket, SNS and SES ,VPC ,Aws RDS, Direct Connect , ECS, Fargate, Transit Gateway, Auto-Scaling ,Load Balancer, Cloud front , Route 53, AWS WAF, Shield, Firewall Manager etc.
• Understanding of ITIL practices

BE /B.Tech/MCA

Certified AWS Solution Architect / AWS Certified professional / AWS Certified Developer - Associate