Internal Communications Specialist

Role Profile

Role title:

Internal Communications Specialist

Colt Level:

PT1

Business Unit:

Strategy and Transformation

Reports to:

Head of Internal Communications

Location:

India

Role purpose

The Internal Communications team sit at the heart of the business. We bring our strategy alive for our colleagues and we make sure they are kept informed, inspired and engaged at all times.

We’re looking for a savvy Internal Comms Specialist who is proactive, engaged and passionate about all things comms – with expertise at managing digital channels, a journalistic instinct for a story and an innate ability to produce compelling, contemporary content. We’re a fast moving team with loads of opportunity for a new team member to manage their own projects and make real time decisions that have significant impact on the employee experience.

Key accountabilities

• Understand Colt’s key messaging, tone of voice and apply this across all content created.
• Proactively manage all internal communications channels and work with the Head of Internal Communications to implement the channel strategy
• Develop and execute a content plan that adds value and deepens colleagues’ understanding of our purpose and our strategic priorities.
• Partner with the India Senior Management Team & other stakeholders across the business to support their Internal Communication requirements
• Embed Colt’s values and culture into all your activities across the business to drive positive cultural change and to gain maximum buy in and employee engagement.
• Liaise with the wider Internal Communications team to support their campaigns and projects
• Understand and report on various channel and content analytics

Role specific requirements

Skills & Experience

• Exceptional writing ability and aptitude for working with mixed media (video, audio, graphics)
• Experience with developing compelling, relevant, creative content
• Intranet management experience and knowledge of emerging channel trends and technology
• Strong networking skills, ability to build networks and generate content leads
• A good understanding of social media and experience using an enterprise social media platform (Facebook Workplace or Yammer preferred)
• Excellent planning and organisation skills
• A good eye for detail and accuracy
• Strong stakeholder management and/or experience working with senior leadership
• Comfortable in a fast-paced environment with competing priorities
• Fluent in English – additional languages very welcome!

Person specification

• Results oriented with high commitment, resilience and a positive attitude.
• Passionate about storytelling and the different ways we can get messages out to our audiences
• Excited about technology and the importance of employee engagement in driving results within and organisation

Qualifications

• English language skills at professional level

Others

• Be aware of Colt information security, business continuity, quality and other ISO or equivalent policies/ industry standards and discharge duties against them as appropriate.
• Identify risks related to process and information security and treat/ mitigate the same as appropriate