IS&T Specialist LQW

Requisition ID: 237248

Requisition Posting End Date: 08/16/2021

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world’s infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers’ objectives to create a lasting positive impact.

We serve the Infrastructure; Nuclear, Security & Environmental; Energy; and Mining & Metals markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel are our values - ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants - integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver.

Position Summary

Bechtel is seeking an IS&T Specialist LQW for the Mining & Metals team, based in Peru. The position will be responsible for performing assignments of a varied nature requiring full working knowledge of information technology in areas including network/telecommunications, information security, information technology engineering, customer support or infrastructure operations. Plans and controls own work, selecting and utilizing appropriate methods, procedures, tools, equipment and standards effectively, to meet all targets set. Exercises professional judgment within a framework of guidelines provided by superiors. Performs a range of work activities in a wide variety of contexts, some of complex and non-routine.

Responsibilities

The IS&T Specialist LQW is principally responsible for:

• Analyzes, diagnoses, designs, plans, executes and evaluates work to time, cost and quality targets while exhibiting thorough familiarity with available methods, procedures, tools, equipment and standards associated with a discipline.

• Plans, schedules and monitors own work within a limited time horizon, using applicable methods, procedures, tools, equipment and standards effectively with only occasional reference to others.

• Plans and controls own work to select and utilize appropriate methods, procedures, tools, equipment and standards, to meet all targets set.

• Researches new equipment and recommend replacements for outdated and high mileage equipment.

• Provides support and training in area of responsibility to end-users as required.

• Prepares and/or maintains documentation to support discipline activities and requirements.

• When performing duties as network/telecommunications intermediate:

• Installs, tests and supports wide-area and/or local-area network and telecommunications components such as data/voice switches, routers, and/or voice/video equipment.

• Develops network/telecommunications operating procedures and guidelines as they relate to data/voice switches, routers, and/or voice/video equipment.

• Assists in developing standard network/telecommunication device configurations, address schema development, monitoring tool configuration and deployment.

• Processes vendor and customer billing for network/telecommunications services that may be provided by the team or workgroup.

• When performing duties as information security intermediate:

• Assists with implementation of policies, procedures and standards, identifying specific information security technologies and processes to achieve strategic plans and goals.

• Assists with the testing, implementation and maintenance of information security systems that protect key information assets.

• Assists with computer emergency response team efforts as directed by management, including investigating information security-related incidents such as viruses, inappropriate use, distributed denial of service, and vulnerability assessments.

• Assists with identifying key threats and risks to information and other assets and provides management with pertinent information to assess and apply for adequate protection as necessary.

• When performing duties as information technology engineering intermediate:

• Assists with planning, integration, implementation, delivery and documentation of computing infrastructure services.

• Assists with assessment and compatibility testing of new technologies, version updates and emergency patches.

• Assists with the operation of infrastructure lab facilities.

• When performing duties as customer support intermediate:

• Provides Bechtel Standard Application/ desk side support to internal customers and responds to escalated, complex and high-impact user calls in a timely fashion. Ensures adherence to escalation procedures.

• Ensures all data entries of customers’ contact, utilizes the corporate knowledgebase for the resolution of subsequent faults and issues and undertakes site visits to resolve persistent or high impact issues.

• Ensures that requests for assistance are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures.

• Maintains sub-budget and reports up-to-date and accurate inventory information on the organization’s IT assets based upon established procedures.

• When performing duties as infrastructure operations intermediate:

• Installs tests and supports data center components such as servers and storage systems.

• Analyzes the interaction of server operating systems, applications and network components to troubleshoot problems.

• Develops and maintains scripts and tools to perform repetitive operational tasks and reports on operational metrics.

• Migrates data and user accounts as required.

• Provides input to and creates new data center work processes and standards.

• Assures that all work processes are properly tracked through the standard ticketing system.

Qualifications and Skills

Basic Qualifications

The IS&T Specialist LQW shall be knowledgeable and/or experienced in:

• Recognized degree in Computer Science or Information Technology from an accredited college or university, OR specialized courses in network/telecommunications, information security, information technology, customer support and/or infrastructure operations.

• Practical work experience in information technology.

Additional Qualifications

• Comprehensive knowledge of infrastructure systems architecture concepts, configurations and standards.

• Comprehensive knowledge of corporate, industry and professional standards.

• Basic knowledge of preparation, coordination and execution of project proposals and Information Technology (IT) plans.

• Basic knowledge of project management concepts and tools.

• Ability to handle customer interactions in an accurate, effective and timely manner.

• Ability to write complex reports in a clear and concise manner.

Shaping tomorrow together

Bechtel is one of the most respected global engineering, construction, and project management companies. Together with our customers, we deliver landmark projects that foster long-term progress and economic growth. Since 1898, we’ve completed more than 25,000 extraordinary projects across 160 countries on all seven continents. We operate through four global businesses: Infrastructure; Nuclear, Security & Environmental; Energy; and Mining & Metals. Our company and our culture are built on more than a century of leadership and a relentless adherence to our values, the core of which are safety, quality, ethics, and integrity. These values are what we believe, what we expect, what we deliver, and what we live.
www.bechtel.com

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law.

Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request toacesstmt@bechtel.comor call +1-800-749-2372 for assistance. Determinations on request for reasonable accommodation will be made on a case-by-case basis.

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Juntos formando el mañana

Bechtel es una de las empresas de ingeniería, construcción y gestión de proyectos más respetadas a nivel mundial. Junto con nuestros clientes, entregamos proyectos emblemáticos que fomentan el progreso y el crecimiento económico a largo plazo. Desde 1898, hemos completado más de 25.000 proyectos extraordinarios en 160 países de los siete continentes. Operamos a través de cuatro unidades de negocios globales: Infraestructura; Nuclear, Seguridad y Medio Ambiente; Energía; y Minería y Metales. Nuestra empresa y nuestra cultura se basan en más de un siglo de liderazgo y una adherencia incesante a nuestros valores, cuyo núcleo son la seguridad, la calidad, la ética y la integridad. Estos valores son lo que creemos, lo que esperamos, lo que entregamos y lo que vivimos.

www.bechtel.com

Bechtel es un empleador que ofrece igualdad de oportunidades. Todos los postulantes calificados serán considerados para su contratación sin distinción de raza, color, religión, sexo, orientación sexual, identidad y expresión de género, edad, nacionalidad, discapacidad, estado de ciudadanía (según lo autorice la ley), estatus militar, información genética y cualquier otra característica protegida por la ley federal, estatal o local.

Postulantes en situación de discapacidad, que requieran de ajustes razonables para cualquier etapa del proceso de reclutamiento y contratación, pueden enviar su solicitud por correo electrónico aacesstmt@bechtel.compara recibir apoyo. Determinaciones referentes a los requerimientos de ajustes razonables serán revisados caso a caso.