Customer Relationship Manager

☞ CarCruize

Visualizza: 89

Giorno di aggiornamento: 13-05-2024

Località: Dhanbad Jharkhand

Categoria: I saldi

Industria: Vehicle Repair Maintenance

Posizione: Mid-Senior level

Tipo di lavoro: Full-time

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Contenuto del lavoro

Company Description

CarCruize is a one-stop solution for all of your car needs. We are a chain of multibrand workshops based in India, offering a wide range of services including regular maintenance, repairs, and upgrades for all types of vehicles. Our team of certified technicians are equipped to handle any issue your car may have, from simple tune-ups to major overhauls.

At CarCruize, we use state-of-the-art equipment and the latest techniques to ensure that your car is running at its best. We take pride in the quality of our work and strive to provide our customers with the highest level of service.

We believe in providing transparent, fair and competitive pricing, with no hidden charges. Our team will provide you with a detailed estimate of the cost of repairs before proceeding with any work on your vehicle.

At CarCruize, we understand the importance of your car to your daily life, and we’re committed to getting you back on the road as quickly and safely as possible. We’re dedicated to keeping your car running smoothly, so you can focus on the things that matter most to you.

Role Description

This is a full-time on-site role as a Customer Relationship Manager at CarCruize located in Dhanbad. The Customer Relationship Manager will be responsible for building and maintaining strong relationships with customers, addressing their concerns and providing solutions to ensure customer satisfaction. They will also handle customer inquiries, complaints, and feedback, and collaborate with different teams to ensure a seamless customer experience.

Qualifications
  • Excellent communication and interpersonal skills
  • Strong problem-solving and conflict resolution abilities
  • Ability to build and maintain customer relationships
  • Experience in customer service or a similar role
  • Attention to detail and ability to multitask
  • Proficiency in MS Office and customer relationship management (CRM) software
  • Knowledge of automotive industry and car maintenance is a plus
  • Bachelor’s degree in Business Administration, Marketing, or related field
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Scadenza: 12-06-2024

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