Front Desk Receptionist

Visualizza: 102

Giorno di aggiornamento: 28-05-2024

Località: Gandhidham Gujrat

Categoria: Altra

Industria:

Tipo di lavoro: Full-time

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Contenuto del lavoro

Administer guests’ departure on everyday basis.
Monitor the reservation inquiries and assist hotel authority to
increase revenue.
Manage client communication and give assistance on phone as well as in person too.
Develop and maintain professional relationship with the clients and bring beneficiary effect to the hotel’s business.
Monitor the work of employees to ensure their optimal performance.
Ensure work performance and compliance to the established standards.
Ensure best possible customer service for clients and assist clients in check-in and check-out process.
Answer guests’ queries and provide information on room availability and other hotel services.
Assist sales and marketing department, housekeeping department of hotel providing their required information.
Manage cashiering process, maintain accounting records and perform efficiently in calculating the total payments.
Maintain neat and clean front Office and lobby area at all times.
Greet the guests with smile and deal them with courtesy.
Monitor overall functions of hotel and ensure the quality assurance standard

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