Hiring For Technical Support Engineer!!! WFH

☞ Ignites Human Capital Services Pvt Ltd.

Visualizza: 103

Giorno di aggiornamento: 06-05-2024

Località: Mangalore Karnataka Bengaluru / Bangalore

Categoria: Consulenza / Servizio Clienti Produzione / Funzionamento

Industria: IT Services & Consulting

Posizione: Technical/Process Trainer

Tipo di lavoro: Full Time, Permanent

Stipendio: ₹ 3,00,000 - 3,25,000 P.A.

Esperienza: 0 - 3 years

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Contenuto del lavoro


Responsibilities

  • Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
  • Ability to provide solutions to customers that may involve selling the customer a product or

service to fix the issue

  • Must possess thezeal to demonstrate Customer First culture in every interaction


Desired Candidate Profile

We are looking at hiring freshers or experienced professional with 0-2 years experience from any U.G - degree background. Salary upto 3.2 LPA


Key Skills:


Knowledge and Skills required

  • Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware

& Software issues

  • High level demonstration of Interpersonal & communication skills, with multiple internal and

external stakeholders

  • Should have excellent CRM skills, Email/Chat Etiquettes and good time management skills
  • Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
  • Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
  • Basic computer hardware knowledge

Rounds of Interview

HR

Technical assessment

Operations cum softskills


All the rounds of interview are held telephonic


Call or whatsapp Salman @ 9343402211/ Mahek @ 77953 11458and schedule your telephonic interviews.


Email - Swathi@ignites.in / padmashreeignites@gmail.com

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Scadenza: 20-06-2024

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