Manager - Controller

Title: Manager (Officer)

Role: Governance Manager, Billing Governance

Location: Bangalore

Background:

State Street has established a Global Billing Operations(GBO) Function under Controllership, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation.

Basic Purpose of Job:

Billing Governance team within GBO is responsible for various activities like Billing Metrics Reporting, Compliance Review, Assurance Review coordination and working on projects which comes under the purview of billing governance. The individual will be directly responsible for daily management of the production of accurate, consistent, and timely reporting deliverables. This individual will provide subject matter expertise and analytics to drive insights regarding the global billing process. In addition to Business As Usual (BAU) responsibilities as described above, this role will also be involved in process standardization and automation efforts.

Responsibilities:-

Business As Usual (BAU) Activities:

• General responsibility of ensuring all the governance deliverables are performed based on the deliverable calendar and no SLA is missed
• Sourcing/procuring data is done accurately and timely
• Achieve global consistency and effectiveness in controls; accurate quality work; and transparency into activities and results. Drive efficiencies to build capacity and create a more agile work process. Maintain a robust control environment: process controls, process oversight and process governance responsibility
• Assist with ad-hoc reporting projects
• Execute various data integrity checks on source data
• Liaising with all stake holders and communicating timely and effectively
• Work closely with the Manager to ensure instructions pertaining to changes and corrections are adhered to
• Ensure all mandatory training and process level training are completed as per deadlines.
• Adhoc Request – Tailoring to adhoc and new report requirement and ensure guidelines and protocols are followed
• Adopt “owner’s mind set”, work independently, and effectively manage timeline
• Drive efficiencies and create a more agile work process. Maintain a robust control environment: process controls, process oversight and process governance responsibility. Ideation and Automation to help in process improvements
• Handle ad-hoc reporting projects
• Ensuring Ideation and automation is part of BAU

Education and Experience:

• Bachelor’s degree in Finance and Accounting with 9 to 13 years experience working in governance/reporting function within a large financial services instituition
• Experience in effective visualization of data and analytics

Skills required:

• Must be able to work in a fast paced environment
• Must possess good communication skills with ability to participate in conference calls and able to independently manage deliverables
• Solid business knowledge as it relates to the financial services industry
• Financial product and institution knowledge
• Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio), advanced levels of excel (pivot tables, formulas, excel workbook maintenance best practices)
• Experience in Analytics and data management would be helpful
• Qualitative and quantitative analytical skills
• Strong critical thinking, problem solving and decision making skills
• Self-motivated, self-assured, and self-managed
• Results oriented ownership mindset
• Ability to multi-task and work under high pressure deadlines.