Network Engineer II

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Overview: The 411
We think globally, act locally. As a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper- efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum are seeking to add a Network Engineer II to our talented team. Synoptek is a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. Want to see what we’re made of? Head to Synoptek.com.
Responsibilities: A Day in the Life
The Network Engineer II will deal with all aspects related to the maintenance, repair and support of networks and products to ensure continued operation and functionality of the network, systems and products.

The ideal candidate will have the ability to be technically hands on providing high-quality technical support to customers at all levels, speaking with a high level of technical understanding, resolving complex technical problems and helping to proactively prevent new issues as it relates to Synoptek and their client’s IT infrastructures.
Qualifications: The Basics

• Total Years of Technical Experience: 5+
• Position Specific Experience: 3+
• Mentorship/Leads by Example Experience: 3+
• Project/ Client Engagement/ Customer Facing Experience: 2+

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Technical Aptitude*

• Detailed understanding of routing and switching in non-standard/ complex deployment environments
• Proficient with multiple network technologies
• Proficient Firewall/security experience (access control list (ACL) management, secure remote management practices, IDS, etc.
• Strong working knowledge in access technologies such as LDAP, RADIUS, TACACS
• Experience with Cisco, Fortinet, and Meraki products for security appliances, switches, and Wireless Access Points.
• Experience with firewall firmware upgrades during planned maintenance windows.

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Human Aptitude*

• Verbal Communication: Advanced
• Written Communication: Advanced
• Customer Service: Advanced
• Presentation Communication: Advanced
• Analytical/Problem Solving: Advanced
• Mentoring: Advanced
• Influence/Persuasion/Forward Thinking: Intermediate
• Executive Level Presence: Basic

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Education & Certifications*

• Bachelor’s degree or equivalent experience is required
• ITIL, CCNA Route/Switch + Additional CCNA or alternate vendor equivalent or + CCNA Security

The Synoptek Promise
When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber level of team, results, growth and clarity. You are our ultimate investment and as part of that you will have access to continuous clarity in your personal and professional development, a team who has your back, mentorship to achieve rock-star level results. We foster a fun and connected environment with employee benefits extending beyond general compensation and into inspired camaraderie, beer-thirty, general office mayhem, a little fun in the midst of the chaos and an invested culture of learning.

Location: Mondeal Heights,B Block,1st Floor,Besides Novotel Hotel,SG Highway, Ahmedabad, Gujarat

Job Type: Full-time