Property Manager
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Giorno di aggiornamento: 21-05-2024
Categoria: Immobiliare
Industria:
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We are looking for experienced (3+ years) front desk professionals"to help the company operate its chain of hotels/hostels (in south India) effectively. He/she will be entrusted to effectively manage a 20-30 key hotel to oversee multiple facets of hotel operations such as staffing, hiring, guest experience, day-to-day operations, repairs/maintenance, P&L, etc. locally along with a dedicated team of multiple managers and as per company’s standard operating procedures.
Job role: Front desk executive/assistant. manager/manager (Hotels/Hospitality)
Duration: Full time
Location: Bangalore
Work Ex: 3+ years (in hospitality)
Job Responsibilities:
- Understanding of the hospitality/hotel industry, various functions in the sector, human resource (both white & blue collar) requirements, vendor management, guest relations, housekeeping, R&M, etc.
- Understanding of the company’s vision, business expansion plans, operational standards, etc.
- Understanding the nuances of managing a hotel under a network and optimise its operations with a bird eye view
- Understanding of hotel launches, setups, day to day operations, staff fulfilment, etc.
- Understanding of various departments including front desk, housekeeping, F&B and experiences
- Understanding of task based SOPs/TATs, vendor negotiations/management, etc.
- Performing various quality audits pertaining to infrastructure, services, staff, operations, etc. to ensure high service quality standards on a timely basis
- Handle complaints, settle disputes, resolve grievances and conflicts, or otherwise negotiate with others
- Interacts with customers to obtain feedback on the quality of products, service levels and overall satisfaction
- Ensuring cost-effectiveness as per company standards in operating the hotel/hostel to maximise operational margins
- Motivating, mentoring and aligning co-staffs as per company-defined procedures and policies
- Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship
- Coordinating with other departments within the company to help resolve issues
Qualifications:
- Educational background: Hospitality graduate or post-graduate should be a must
- Extensive operational knowledge of hotel operations
- Outstanding analytical, communication, interpersonal & time-management skills
- Location Flexible
Job Types: Full-time, Fresher
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
Supplemental pay types:
- Overtime pay
Application Question(s):
- Do you have degree or diploma in tourism or hospitality sector?
- Will you be able to join immediately?
Education:
- Bachelor’s (Preferred)
Experience:
- total work: 3 years (Preferred)
Language:
- English (Preferred)
Work Location: In person
Scadenza: 05-07-2024
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