Retail Operations Manager

☞ Vilvah

Visualizza: 103

Giorno di aggiornamento: 20-05-2024

Località: Coimbatore Tamil Nadu

Categoria: Consiglio di amministrazione Produzione / Funzionamento

Industria: Cosmetics

Posizione: Associate

Tipo di lavoro: Full-time

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Contenuto del lavoro

Company OverviewVilvah Store Private Limited is a sustainable skincare brand that specializes in making skincare products with the freshest ingredients and high-performance formulation. Our products are carefully crafted using agricultural produce, carrier oils, butter, and essential oils, without any harsh chemicals or synthetic additives. With a focus on sourcing the finest raw materials, we pride ourselves in delivering effective skincare solutions to our customers.Job OverviewWe are seeking a Retail Operations Manager to oversee the daily operations of our Vilvah Store in Coimbatore, Tamil Nadu, India. As a Retail Operations Manager, you will be responsible for ensuring the smooth functioning of the store and maximizing its profitability. This is a mid-level position requiring 4 to 6 years of experience in retail operations.Qualifications And Skills
  • Bachelor’s degree in Business Administration, Retail Management, or a related field.
  • Proven experience of 4 to 6 years in retail operations, preferably in the beauty and skincare industry.
  • Solid understanding of retail metrics and KPIs, with the ability to analyze data and make informed decisions.
  • Excellent leadership and team management skills.
  • Strong customer service orientation.
  • Exceptional communication and interpersonal skills.
  • Proficiency in inventory management software and point-of-sale (POS) systems.
  • Ability to work in a fast-paced, dynamic environment.
  • Strong problem-solving and decision-making abilities.
  • Attention to detail and strong organizational skills.
Roles And Responsibilities
  • Manage the day-to-day operations of the retail store, including sales, inventory management, customer service, and employee supervision.
  • Develop and implement strategies to improve store performance and achieve sales targets.
  • Ensure the store is visually appealing and well-maintained at all times.
  • Train and motivate store staff to deliver exceptional customer service and enhance product knowledge.
  • Monitor and analyze key performance indicators (KPIs) to identify areas of improvement and implement corrective actions.
  • Collaborate with marketing and merchandising teams to plan and execute promotional activities, product displays, and events.
  • Maintain accurate records of sales, inventory, and expenses.
  • Handle customer complaints and resolve issues in a timely and satisfactory manner.
  • Monitor market trends and competitors to stay updated on industry developments and adjust strategies accordingly.
  • Ensure compliance with company policies, procedures, and safety guidelines.
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Scadenza: 04-07-2024

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