Service Delivery Officer-BRANCH BANKING-Branch Banking

Visualizza: 108

Giorno di aggiornamento: 06-05-2024

Località: Vijayawada Andhra Pradesh

Categoria: Servire / Addetto alle pulizie / Cameriere PG / PB / Ricezione Evento

Industria: Financial Services

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Contenuto del lavoro

JOB ROLE :

· Handling personalized service requests of customers.

· Generation of timely business MIS.

· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

· Coordination with CPC/RPC/Investment desks for account opening of customers.

· Managing complaints of customers and ensuring their resolution within TAT.

JOB REQUIREMENT:

· Developing and maintaining banking relationships with a select group of high net worth customers

· Excellent communication skills with customer service orientation

· Courteous and polite.

· Good knowledge of Microsoft excels.

Understanding of banking norms and processes.

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