SMS NOC Engineer

☞ Aucta SME advisors & accountants

Visualizza: 99

Giorno di aggiornamento: 01-06-2024

Località: Ahmedabad Gujrat

Categoria: Telecomunicazioni

Industria:

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Contenuto del lavoro

Panamax Inc. is an ideal workplace for passionate and hard-working people who are looking to do quality work, while expecting an all-round growth. We make sure to provide a healthy and fun working environment and strongly believe in the concept of work-life balance. Talent and hard-work never go unnoticed at Panamax. We consider appreciation as a way of encouraging our valued employees to achieve new heights in their careers. We are always happy to hear from talented people who would like to join our rapidly-growing organization. So drop us an email atjobs@panamaxil.comto get in touch with us and find out what it’s like to work with the most advanced technologies in a completely stress-free environment.


    Location: Ahmedabad
    Experience: 3 – 7 Years
    Qualifications: Bachelors or Bachelor in Computer Engineering

Job Description
Preferred Area of Expertise
  • SMSC, SMPP, A2P, P2P messaging.
JOB RESPONSIBILITY
  • Provide 24X7X365 NOC Support for VAS related issues
  • Manage day to day operations of SMS NOC – Customer/Vendor/Route/Rate Configuration Management, Trace Capturing & Troubleshooting
  • New clients interconnect and interconnection testing
  • Monitoring of all alarms/alerts from system and System health checklist for various nodes
  • Monitoring – Disk Space, log files, Dumps/logs purging, application up-time
  • Capacity management and reporting in case of possible breach of capacity
  • Answer customer emails/calls and provide timely & high level of service
  • Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events
  • Head to Head testing/configuration with clients
  • Management reporting as per requirement
  • Maintain a good understanding of al l NOC processes and implement them appropriately
TECHNICAL/FUNCTIONAL SKILLS REQUIRED
  • Bachelor of Engineering in Computer/IT/Telecommunication or Bachelors in Science with certifications like CCNA/CCNA Voice
  • Work experience on VAS domain & good understanding of telecom concepts
  • Team player with strong interpersonal skills
SOFT SKILLS REQUIRED:
  • Excellent analytical, problem-solving and technical troubleshooting skills
  • Strong verbal and written communication skills;
  • Ability to remain composed and professional in stressful, high-pressure situations
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Scadenza: 16-07-2024

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