Specialist, SAP BASIS

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial, and HR business services to all its business areas.

Responsibilities:

• Working on BASIS related issues as per business priorities
• Ensure the technical aspects of SAP solution are in line with best practices (printer management, integrations, batch queue management, transport management)
• Disaster recovery planning
• Ensure the SAP installation meets compliance requirements (Security, Authorization, Change management)
• Act as hands-on System administrator (system monitoring, transport, environment management)
• Execute technical issue troubleshooting and resolution – involving and driving SAP support (3rd party management)
• Participate in project deployment like SAP implementation, upgrade, migration rollout.
• Act as a BASIS / technical focal point for rollout projects, ensuring continuous alignments with project representatives to align on their demands
• Participate and support the creation of deployment planning.
• Drive the planning of technical upgrades alongside all systems in collaboration with the Release Management (as the Release Calendar includes the technical activities also)
• Work together with FI, MM, SD, functional consultants, integration experts and ABAP developers
• Align with SAP on outages and security notes implementations. Support the communication process regarding the outages
• Attend on scheduled service calls and reviews with service providers
• Improvement and maintenance on service processes, tools and system documentation
• Act as SOLMAN IS Operator, responsible for scheduled imports
• Support the implementation process of SOLMAN CHARM transport management, participate in testing and act as a focal point for local users regarding process know-how distribution
• Act as SOLMAN Change Control Manager supporting the timely resolution of these high priority incidents.
• Act as a technical counterpart of SOLMAN monitoring implementation project
• Willingness to work in different shifts to cover European and US time zone support

Work Experience

8+ years experience in SAP Basis Administrator role

Experience with SOLMAN CHARM processes including Cross-System Object lock

Experience in IT Operations according to ITIL best practices

Experience with ERP solutions

Structured, analytic, problem solving oriented

Excellent communication skills, able to resolve multi-cultural communication gaps

Strong internal drive and motivation to push issue resolution and follow up properly

With clear goal setting, ability to work individually, making decisions within the remit of this role and use “management by exception” principle

Also a good team player, recognizing those situations where sharing workload (supported by appropriate information sharing) is beneficial

Industry Experience

Global ERP (SAP, preferably SAP HANA) experience

Licensing/Certification

SAP Technical certificate or equivalent experience in SAP Basis

ITIL foundation certificate is a must

ITIL advanced certificate is an advantage

Project management experience is an advantage

Technical Knowledge

SAP Basis experience

SAP Solution Manager experience with CHARM

Functional Knowledge

Understanding of an SAP based ERP environment and infrastructure

Note: The position is open in Jaipur, India but applicants are welcome from each city. Please mention the preferred work location in the candidature.