Analyst-Risk & Info Management

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Function Description:

With a focus on digitization, innovation, and analytics, the Enterprise Digital Analytics (EDA) team creates central, scalable platforms and customer experiences to help markets across all of these priorities. Charter is to drive scale for the business, and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of EDA is the integration of diverse skills across all of its remit. EDA has a very broad range of responsibilities, resulting in a broad range of initiatives around the world. The position will be a part of GCMA Commercial Marketing Solutions team supporting International Marketing priorities

and responsible for measuring the impact of various marketing treatments, reporting results to leadership and providing strategic analytical support. The successful candidate will partner with the functional partners in US and International as well as various cross-functional teams including Finance, Risk, Capabilities to provide holistic data driven solutions for business needs.

Purpose of the Role:

Perform campaign measurements, prepare executive dashboards and enable the business by delivering key insights

Responsibilities:

The roles and responsibilities of the position would include but not be limited to:

• Support and enable the business partners with campaign measurements and actionable data driven insights

• Develop analytical solutions for marketing teams by gathering business requirements from stakeholders, performing data analysis, presenting results

• Accurate, timely and efficient delivery of monthly results reporting for marketing leadership

• Keen on exploration and analysis of data from various data sources, translate the same to excellent visual case studies

• Quick learner quick to understand the business and support pilot projects amidst ambiguity

• Collaborate with functional leaders, business partners and senior leaders to assess business needs, evaluate project feasibility, ensure data integrity, and provide actionable recommendations in times of constant change

• Build a solid relationship/partnership with Marketing Stakeholders, drive projects end to end with full accountability and growth mindset

Critical Factors to Success:

• Strong analytical aptitude and technical skills

• Project Management

• Excellent verbal, written, and interpersonal communications skills with an ability to formulate and communicate results & methodologies in a clear and compelling way

• A demonstrated ability to work in high-pressure situations with minimal errors

• An optimistic and growth mind-set with a tremendous will to win

• Should be able to function with minimum supervision with high sense of ownership

• Should be comfortable with flexible shift timings to support Global Partners

Past Experience:

Relevant experience in campaign measurement/marketing analytics is a plus

Academic Background:

Degree in a quantitative field preferred – e.g. B.Tech; BSc/Msc Statistics, Bachelors/Masters in Economics

Functional Skills/Capabilities:

Experience in marketing analytics and campaign measurement preferred; relevant industry experience preferred

Technical Skills/Capabilities:

~1-2 years of relevant experience with strong knowledge of skills like Python, Hive, SAS, SQL & Advanced Excel required. Good knowledge of statistical techniques like hypothesis testing, regression, knn, time series; basic modeling knowledge

Knowledge of Platforms:

Big Data

Behavioral Skills/Capabilities:

Enterprise Leadership Behaviors

• Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
• Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
• Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage