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仕事内容

Job Title: AREA COLLECTION MANAGER / REGIONAL COLLECTION MANAGER
Level: M4- M5

Division: COMMERCIAL BANKING GROUP
Function :SHBT

Reporting Relationship: NATIONAL RECOVERY MANAGER

Average No. of Direct Reportees : 3 -10

Job Role / KRA’s

  • Knowledge in collection process and systems
  • To have 7-10 years’ experience in managing Short Fall Recovery and Hard BKT. collection team of secured/unsecured.
  • To have adequate knowledge of Area of Operation.
  • To have adequate knowledge in repossession and legal activities.
  • To create a team of dedicated, aggressive and ambitious team of Location Managers / Supervisors.
  • To motivate the existing TEAM to deliver to their potential.
  • To Ensure Quality Service to Customers through his team
  • To focus on Improving Portfolio Performance in the respective Area / Region.
  • To Manage NPA’s & Loss Recovery efficiently in all locations in his Area / Region.
  • To adhere to the BANKS processes and procedures.
  • To Ensure development of direct and indirect team
  • To ensure our Service Providers follow the Orginisations policy Parameters, when directly interacting with customers on our Behalf.
  • To maintain good Professional relationship with all in the Branch.
  • To plan innovative strategies for reduction of NPA’s & Focus on Loss Recovery, so as to ensure Quality Portfolio
  • To Ensure Quality in Manpower.
  • To adhere to the BANKS processes and procedures.
  • To ensure development of direct and indirect team.
  • To review Performance of Service Providers Regularly
  • To empanel efficient Service Providers.

Job Requirements, Skills, Knowledge prerequisites

  • Willing to Take challenges and responsibility
  • Should have the ability to convince the customer for our terms and conditions
  • Should be able to coordinate effectively with all functions.
  • Should Ensure MOPP is followed efficiently.
  • Ensure All Audit, Moral and Ethical requirements are met by his team.

Educational Qualifications

Graduate / Post Graduate with good Knowledge of LAW. Good Contacts in Area of Operation.


Experience Profile

7+ years


Benchmark Companies
  • CHOLA DBS – SUBH LOANS
  • SHRIRAM FINANCE
  • MAGMA –SUVIDHA
  • INDIA BULLS
  • SREI
  • HDFC BANK (Group Set up)
  • ICICI BANK(Group Set up)
  • SFL
  • CITI


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締切: 16-07-2024

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