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Associate | Ediscovery
☞ UnitedLex BPO Private Limited
見る: 111
更新日: 06-05-2024
カテゴリー: コンサルティング/カスタマーサービス 生産/操作
業界: Legal
レベル: Associate/Senior Associate -(NonTechnical)
ジョブタイプ: Full Time, Permanent
経験: 1 - 3 years
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仕事内容
Responsibilities
- Gather and thoroughly document requirements using standard project intake forms
- Assist Project Manager in documenting and tracking all aspects of the eDiscovery lifecycle, including: Early Case Assessment, Forensic Collections, ESI Processing, ASP Hosting, Document Review, Document Production, Data Archival and Storage
- Follow detailed Quality Control measures to ensure accuracy of all deliverables
- Track all time spent on project activities and report to Project Managers periodically
- Participate in internal communications on standard processes and reporting.
- Monitor matter communications (emails, meetings, calls)
- Load documents on Relativity including overlay and troubleshoot load files when required.
- Tiff/OCR documents on the fly and/or using other EDD tools and teams.
- Understanding of running searches, manage search indexes and create search term reports for clients.
- Hands on experience of ticketing tools like JIRA would be preferred.
Qualifications
- Atleast 1 year of experience being part of a team
- Working knowledge of Relativity and other review platforms.
- Detailed planning and organizational skills
- Exceptional written, electronic and verbal communication skills
- Strong understanding and efficiency using Microsoft Office Suite and other common software applications
- Ability to multi-task and prioritize requests based on deadlines.
- Communicate frequently and professionally with Project Managers and project team
- Continually seek opportunities to increase customer satisfaction
- Ability to stretch incase of project requirements.
- Open to work in 24X7 shifts including weekends and National Holidays.
- Provide exceptional customer service for existing and prospective clients
- Should be a team worker with focus on communication, solutions and good relationships
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締切: 20-06-2024
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