Customer Support Executive

見る: 101

更新日: 06-05-2024

場所: Rajkot Gujrat

カテゴリー: IT-ソフトウェア

業界: Electronic Components Semiconductors

レベル: Business Analyst

ジョブタイプ: Full Time, Permanent

経験: 2 - 5 years

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仕事内容

Roles and Responsibilities

Calling, researching clients, regular follow-up with existing customers
Develop new customers by finding new ways to reach them, ask for referrals, give satisfying answers to customers, create trust, and lead by values of the company.
Find leads online through research and call them with maintaining their database for effective following up
Engage in customer relationship management to carry out surveys
Coordinating with internal teams and the customer to ensure successful project closure
Build positive and productive relationships with clients for business growth.
Ensure that client requests are handled timely and accurately.
Maintain up-to-date knowledge about company products and services.
Preparing & sharing the reports on time
Maintain the client data base

Desired Candidate Profile

Must be quick, energetic, willing to learn and deliver the objective of the company
Ability to communicate and negotiate with clients
Excellent written and verbal communication.
Good interpersonal skills.
Expertise -Client handling and Negotiations
Technical Expertise

Perks and Benefits

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