Engagement & Admissions Specialist

☞ Sannam S4

見る: 101

更新日: 06-05-2024

場所: Delhi Union Territories

カテゴリー: 教育/トレーニング

業界: Marketing Advertising Nonprofit Organization Management Financial Services

レベル: Entry level

ジョブタイプ: Full-time

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仕事内容

Job Description:

We at Sannam S4 are reengineering what a consulting organization can be. We own our client’s challenges as if they were our own. We help them transform for the future by offering practical solutions that are crafted intelligently, passionately, relentlessly.

We are a great team to work for people who are self-motivated, innovative and believe in teamwork. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately.

You are invited to a world of opportunities where you can contribute in your own special way to how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And be a part of a team that is known for its unwavering commitment to make a difference in partnership with its clients, shareholders, communities and colleagues.

Experience Range:

1 - 4 years

Educational Qualifications:

Any graduation, or Any PG

Job Responsibilities:

Duties and Responsibilities:

  • Provide a high quality, customer-oriented service giving first-class support and guidance on admissions policies and procedures.
  • Adhere to pre-agreed standard operating proceedings, protocols and workflows.
  • Provide administrative support and maintain records for applicants in accordance with the procedures and regulations of the University.
  • When required, respond to queries from applicants, providing detailed information in an accessible format.
  • Where required, proactively contact applicants to support their progress.
  • Carry out initial checks on applications (including but not limited to minimum entry requirements, multiple application identification, data validation).
  • Undertake fee assessments for applicants and refer more complex cases to a supervisor.
  • Assist with carrying out background checks on applicants, to ensure they are eligible to study at the University.
  • Process application outcomes within the agreed Sannam S4 and University timeframes.
  • Assist with the preparation of key immigration documentation for international students.
  • Where required, maintain the partner university’s student record system relating to admissions in accordance with regulations and protocols.
  • Ensure accurate and timely record keeping on Sannam S4’s CRM and other systems.
  • Work on various technology platforms to deliver the duties, including but not limited to CRM, Contact Centre, external systems such as student records.
  • Work with colleagues at the University in a focussed and professional manner.
  • Keep up to date with development and changes to external regulations and University academic requirements, policy and procedures, and ensuring that they are adhered to.
  • Ensure an outcome focussed approach is maintained to support Sannam S4 and its partners’ aspirations.
  • Where required, engage with University stakeholders to provide feedback, undertake training etc
  • Additional Requirements for Credibility Interviews :

    • Skills Required:

    Admissions Counseling, Education counselor, UK admissions, Enrollments,

    Candidate Attributes:

    Min of 6 months experience of taking compliance interviews in UK/Australian markets.
    Use of video interview technology desirable
    Ability to view financial records and ask insightful questions to establish applicant aspirations and paying capacity to fund education.
    Ability to ask applicants questions on academic qualifications and gather insights and relevant patterns.
    Ability to ask insightful questions in a professional manner to establish applicants intent for pursuing education overseas
    Assess applicant to provide feedback on threat risk on applicant’s candidature.
    Ability to flag applicants which require further approval and to ask for support/escalate in a timely manner.
    BPO Candidates with excellent comms skills can also apply

    Job Code: KL-3KSY2258
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    締切: 20-06-2024

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