給料: ₹2,25,000 - ₹2,75,000 a year

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仕事内容

Job Description


Roles and Responsibilities

Position :Executive - Central Operations
Qualification :Graduate/MBA
Experience :2 to 5 Years
Roles and Responsibilities:
Good knowledge of Excel & MIS handling is essential
Comfortable to work in both shifts& Flexible working Hours
Provides proactive communications & solutions for issues for Station Team, Central Operations team & maintain good Interactions with Internal as well as External Clients
Oversee day-to-day operations of shipment delivery in multiple Locations which includes but not limited to RTO, RVP, RCPV, Escalations, Ticket, FST, LDAP, Property etc.
Interface cross-functionally, including coordination with Ground operations team, technology team & customer for Cash to Digital Adaptation, Process Reconciliation etc.
Monitor the operations of the station team to achieve Business Objectives.
Ensure proper compliance &adherence to processes like CPD, EOB, DID, CPD Breach etc.
Handle and manage process & people escalations appropriately.
Stakeholder Management - understand processes and facilitate trainings&updates
Daily, monthly, quarterly reports on operations, deliveries, etc.
Safety and security awareness as well Inventory handling and monitoring.
Monitoring the Performances and Improvising the SOP and SLA.
Skill Sets:
Ready to acquire knowledge and be Self-motivated
Flexible in doing Multitasking activities.
People Management and Operations management is a must.
Strong communication &Crisis management Skills
Ability to understand dynamics of supply chain and aptitude to learn Process & Software requirements related to the industry.
Ability to understand &establish sound procedures in line with the organisational operational procedures like UDBAD, NPS, Pickup &Prexo Accuracy&Inaccuracy
Comfortable with Remote Working and must have WiFi connection. If there are any frequent electricity problems, then should have an Inverter backup.

Role:
Operations Manager
Salary:
2,25,000 - 2,75,000 P.A.
Industry:
Courier / Logistics
Functional Area:
ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:
Operations
Employment Type:
Full Time, Temporary/Contractual
Key Skills

Data analysis

Excel

data

advance excel

MIS

logistics

last mile

e comm

data analyst

Education-
UG:
Any Graduate

Company Profile

NTex Transportation Services Private Limited
ElasticRun is a Kirana Commerce Platform. It enables businesses to reach small Kirana stores in the deep rural parts of India.
ElasticRun acts as an extended arm of FMCG companies’ direct distribution networks in the rural area to provide a set of net new customers to the FMCG companies. It has been helping eCommerce companies reach the customers in far flung areas through its network of rural Kirana stores. ElasticRun brings banks and financial institutions closer to a new set of underserviced SME customers from its rural Kirana network. ElasticRun has been harnessing the data generated from its platform to help its customers sharpen their marketing plans.
ElasticRun achieves deep reach through its technology platform. This technology enables a “no capex” and “variable cost” crowdsourced logistics network. Further, by building the technology platforms for transactions, credit and data analytics, ElasticRun intends to become the de facto channel for Indian businesses to reach the under-serviced rural markets.
Through its rural Kirana network, ElasticRun platform would channel trade, finance and data of $600 Bn consumption in India.
ElasticRun was founded by Sandeep Deshmukh, Shitiz Bansal and Saurabh Nigam in 2016. It is backed by Kalaari Capital, Avataar Ventures, Naspers and Schroder Adveq.
Company Info

Contact Company:
NTex Transportation Services Private Limited
Website:
http://careers.elastic.run
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締切: 20-06-2024

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