Gym / Fitness Instructor

見る: 101

更新日: 30-05-2024

場所: Hyderabad / Secunderabad Telangana

カテゴリー: レストラン/ホテル/観光

業界: Hotels Resorts

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仕事内容

Primary Responsibilities

To plan, organize, direct and co-ordinate all activities achieving maximum guest satisfaction by providing the required high standard of quality service and presentation.
To ensure frequent rounds to be taken in the Spa, fitness Centre and the swimming pool area to ensure service standards are maintained and the feedback is continuously shared with the Wellness manager.
To be efficient and diplomatic in dealing with situations involving any aspect where image or reputation of the company/ hotel is represented
Maintain high standards of customer service at the Reception so that customers’ expectations are consistently exceeded.
Any matter which may affect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.

Operational Management

Co-ordinate the maintenance of all recreational facilities and equipment.
Coordinate the delivery of all recreational guest services.
Ensure that the outlet is ready to operate smoothly at advertised time, with all area and equipment being functional.
Responsible for the safety of all guest services.
Assist with the development of new products and services.
Comply with all guidelines of the hotel, corporate and local laws (eg signage guidelines, safety guidelines, etc).
Deliver high quality service to guests.
Formulate and continually upgrade section operational manual, detailing standards of performance, policies and procedures and service standards pertinent to the efficient operations of the centre.
Adhere to departmental cleaning and maintenance programs

Knowledge and Experience

Diploma in Tourism / Hospitality Management / Any Degree
Minimum 1-2 years of relevant experience
Ability to speak other languages and basic understanding of local languages will be an advantage

Competencies

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