Hiring For Chat support associate ( 1 - 5 yrs )

☞ Ignites Human Capital Services Pvt Ltd.

見る: 107

更新日: 06-05-2024

場所: Bengaluru / Bangalore Karnataka

カテゴリー: コンサルティング/カスタマーサービス 生産/操作

業界: BPO Call Centre

レベル: Associate/Senior Associate -(Technical)

ジョブタイプ: Full Time, Permanent

給料: ₹ 2,75,000 - 4,25,000 P.A.

経験: 1 - 5 years

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仕事内容


We Are Hiring for INTERNATIONAL VOICE / Chat PROCESS.

Profile -: Associate / Senior Associate (Technical & customer Support)
Requirement -: Good Communication Skills
Exp required -: 1- 5 yrs

Age Criteria -: 18 -33 years
Shifts: Rotational
Location WFH/ WFO ( Current location should be Bangalore or who are willing to relocate to Bangalore immediately )
Benefits with us -: Unlimited Incentives + Travelling Allowances


Responsibilities and Duties

The primary responsibilities of a Customer Service specialist would be:

  • Handling escalations and complex queries.
  • Manage large amounts of incoming and outgoing calls
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Key skills required:

  • Proven customer support experience or experience as a client service representative
  • Excellent communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure
  • Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Education:

  • Higher Secondary(12th Pass) / Any graduates

Language:

  • English (Required)

Interview Round:

HR

Versant / voice and accent

Operations

(Note: All the rounds are Held through telephonic)

EMAIL-swathi@ignites.in

NOTE: - Please call Padma @ 7848820050and schedule your telephonic interviews !!

!!!Thanks & Regards HR TEAM!!!


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締切: 20-06-2024

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