Hiring Freshers For International Customer support / Technical support.

☞ Black and White Business Solutions

見る: 102

更新日: 06-05-2024

場所: Bengaluru / Bangalore Karnataka

カテゴリー: コンサルティング/カスタマーサービス

業界: HR Consulting

給料: ₹15,000 - ₹20,000 a month

Loading ...

仕事内容

Dear Candidates,

Greetings from BLACK AND WHITE BUSINESS SOLUTIONS PVT LTD

Hiring for International Voice process / Customer support/ Technical support Profile
Required Candidates with Excellent Verbal & Written Communication Skills

We are hiring PUC (12th)/Diploma/ undergraduates/graduates, freshers and experienced candidates for the International voice process.

Contact for more details :
HR Meghala @ 9742675454

Responsibilities

  • Research and identify solutions to hardware issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Ask customers targeted questions to quickly understand the root of the problem
  • Track computer system issues through to resolution, within agreed time limits
  • Talk clients through a series of actions, either via phone, email or chat, until they have solved a technical issue
  • Properly escalate unresolved issues to appropriate internal teams
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals

Note : Candidates from Bangalore Location can only Apply

Freshers only Voice openings / Experienced Voice and Non voice openings available

Immediate joiners Are preferred

*******Please Forward this Mail to Your Friends looking for Job ******

Job Types: Full-time, Fresher

Salary: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement

Schedule:

  • Night shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Shift allowance
  • Yearly bonus

Education:

  • Higher Secondary(12th Pass) (Preferred)

Language:

  • English (Preferred)

Speak with the employer
+91 9742675454

Loading ...
Loading ...

締切: 20-06-2024

無料の候補者に適用するにはクリックしてください

申し込む

レポートジョブ
Loading ...
Loading ...

同じ仕事

Loading ...
Loading ...