Junior Executive - Guest Relations

☞ Malabar Group

見る: 101

更新日: 30-05-2024

場所: Patna Bihar

カテゴリー: 売上高

業界: Retail Wholesale

給料: ₹15,000 - ₹20,000 a month

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仕事内容

Job Code
MGD1369
Designation
Junior Executive - Guest Relations
Business Vertical
Malabar Gold & Diamonds
Job Summary
Job Role:

To welcome the guests, understand their requirements, and direct them to the right salesperson ensuring customer satisfaction.

  • To engage with the customer, understand the customer’s requirement targeting customer delight, and direct them to the proper section.
  • Upgrade personal and company image to stimulate maximum customer appeal.
  • Ensure that all guest inquiries and complaints, whether in person, on the telephone, or via email, are dealt with in a friendly and professional manner.
  • Accurately gather customer data related to pre-purchase, conversion, footfall data, etc.) for the analysis.
Assist in managing the overall Store ambiance through maintenance of displays (E.g., dangler, standee, store decorations, etc.) and supporting the Store to adhere to VM guidelines.
  • Call up potential customers(leads), invite existing and potential customers to exhibitions, publicize promotional events/campaigns, etc.
  • Guide customers in the scheme opening process and provide timely reminders related to the scheme payment dues to the customers.

Skills Required:

  • Expertise in Customer relation
  • Good Communication Skill
Functional Area
Retail Sales
Location
Patna
State
Bihar
Country
India
Educational Qualification
GRADUATION
Age
20-25
Experience
2 to 3 Years
Salary Range
15000 to 20000
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締切: 14-07-2024

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