Liabilities Relationship Officer

☞ IDFC FIRST Bank

見る: 106

更新日: 06-05-2024

場所: Madhya Pradesh

カテゴリー: 金融/銀行/株 売上高 サービング/クリーナー/メイド PG / PB /レセプション イベント

業界: Colleges Universities

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仕事内容

Job Description

Job Title –

Liabilities Relationship Officer

Place of work

  • Karnataka/Chhattisgarh/Odisha/Rajasthan/Gujarat/Madhya Pradesh/Andhra Pradesh
Business Unit

  • Retail Banking-Rural Banking
Function

  • Rural Sales
Job Purpose :
The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

Roles & Responsibilities:
’- Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports

  • Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area
  • Essure completion of account opening formalities with strict adherence to KYC norms (Field verification Mandatory)
  • Engage customers with multiple products at the time of account Opening (viz: Mobile banking / Net banking registration / RD- FD activation)
  • Ensuring account activation and subsequently maintaining the health of account
  • Ensure superior customer service to capture larger wallet share of population
  • Spearhead resolution of customer queries and issues
  • Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements
  • Ensure compliance as per the bank requirements.
’- Recommend process changes in order to improve service efficiency and quality across the branch network

  • Provide support for implementation of livelihood advancement and community development initiatives.
Educational Qualifications:
12th-Any

Graduate-Any

Post Graduate-Optional

Experience:
0 - 5 years of relevant branch banking experience.
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締切: 20-06-2024

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