Manager - Store Operations

見る: 106

更新日: 29-04-2024

場所: Jodhpur Rajasthan

カテゴリー: 売上高マーチャンダイジング/購買/サプライチェーン

業界: Telecommunications

レベル: Mid-Senior level

ジョブタイプ: Full-time

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仕事内容

Role

Store Manager

Function / Department

Retail

Location

Rajasthan

Job Purpose

Overall responsibility for activities at a VI store spanning customer service, store-level sales and revenue targets across all products (voice – post-paid/ prepaid, data etc.)
Execute marketing promotions, display and store experience schemes

Key Result Areas/Accountabilities

Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets etc.) at a VI store
Ensure and monitor quality of acquisition through the store
Deliver revenue targets for the store
Increase revenue per footfall by aiding customers’ purchase decisions
Achieve profitability (Return on investment) targets for the store
Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)
Manage churn and achieve customer satisfaction for walk-in customers
Ensure adherence to store processes in terms of documentation and systems
Ensure infrastructure / store upkeep
Maintain availability of stock at the store while adhering to norms
Ensure appropriate placement of pop-ups and product displays at store
Execute marketing, branding and promotion activities
Ensure fliers/ brand POS are available at store Resolve channel-specific issues within specific timelines
Resolve store-specific issues within specific timelines
Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees
Identify gaps in performance of immediate team and ensure training to bridge the same

Core Competencies, Knowledge, Experience

Critical Success Factors

Threshold Functional Competencies

Differentiating Functional Competencies

Experience

Must Have Technical / Professional Qualifications

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