Pan India Work From Home ! Hiring For Email/Chat/Voice Process

☞ THR Consultants

見る: 111

更新日: 06-05-2024

場所: Gurgaon Haryana Panipat Saharanpur Uttar Pradesh Ambala

カテゴリー: コンサルティング/カスタマーサービス 生産/操作

業界: BPO Call Centre

レベル: Associate/Senior Associate -(NonTechnical)

ジョブタイプ: Full Time, Permanent

給料: ₹ 1,50,000 - 2,50,000 P.A.

経験: 0 - 5 years

Loading ...

仕事内容

Interested candidates can coordinate with Recruiters for fixing interview (10AM -5PM)

Ms. Monica Aggarwal -82799-50229

About The Tech Mahindra-
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise. We are a USD 4.0 billion company with 107,100+ professionals across 90 countries, helping over 800 global customers including Fortune 500 companies. Our innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value to our stakeholders. Tech Mahindra is also amongst the Fab 50 companies in Asia as per the Forbes 2014 List.

We are part of the USD 16.9 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, after-market and vacation ownership.

Key Highlights-
Process: Voice/Chat/E-mail for leading E-commerce Client
Designation: Customer Service Associate
Qualification: Undergraduates/Graduate / Post Graduate/Drop out
Experience: 0 - 6 Years
Qualification and Experience: MBA/PG/Graduate/ Drop out/ UG.
Job Location: Work from Home
Employment Type: Contractractual
Shift Type: Rotational
Interview Process: Telephonic

Job Roles & Responsibilities:

  • Answer calls/emails/Chat professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
  • Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
  • Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.


Knowledge, Skills and Attitude:

  • Should have very good convincing and selling skills.
  • Should have good English communication skills.
  • Experience in Voice/Chat/e-mail process will be preferred
  • Should be very confident and presentable.
  • Fresher also welcome
  • Energy levels should be high


Technical Requirements-

  • Applicant must have desktop/laptop.
  • Must have window 10
  • Must have Anti-Virus
  • Must have web-Cam
  • Must have Power Backup
  • Must have Internet connection
  • Must have additional smart phone (Optional)


Compensation & Benefits: Rs. 15,000 - Rs. 21000(CTC) per Month + Incentives; will be decided based on qualification, experience and interview. ESIC, PF & Gratuity, as per applicable law. Group Insurance, Cover.

Best Of Luck!

Loading ...
Loading ...

締切: 20-06-2024

無料の候補者に適用するにはクリックしてください

申し込む

レポートジョブ
Loading ...
Loading ...

同じ仕事

Loading ...
Loading ...