レベル: CRM/Phone/Internet Banking Executive

ジョブタイプ: Full Time, Permanent

経験: 0 - 4 years

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仕事内容

Job description


Responsibilities

  • To be the first point contact with the customer in the branch.
  • Provide customer service and product information
  • Distributing Product information
  • Deliverables Custodian
  • Balance Enquiries for walk-in customers
  • Brief transaction query
  • Balance Confirmation Certificates
  • Obtain referrals from walk-in customers for Current account & Saving account and Demat
  • Cross sell of direct banking channels to walk-in customers to deepen relationships
  • Account Opening Current account & Saving account/FD
  • Collection of Foreign Currency Cheques
  • Report Generation & filing
  • Customer acquisition through sales to walk in customers, referrals from walk-ins for Current account & Saving account and Demat accounts.
  • Deepening of existing Current account & saving account relationships.
  • Cross-Sell all products & services
  • Generation of referrals from internal database
  • Stop payment
  • Enhance the value of existing accounts of Current account & saving account customers. Retention of accounts

Requirements

  • Education: Any Graduate/Post Graduate/Professional Degree
  • Minimum 2 year(s) of working experience in the related field is required for this position
  • Candidate should possess good Communication skill


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締切: 20-06-2024

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