Senior Manager - Business Reporting and Analysis

• Build cadence, report, and communicate business performance through periodic forecast review calls
• Define the strategy and manage the governance of our business-critical data and reports
• Collaborate with business leaders to understand new information requirements
• Manage the consulting, training, and services analysts who work on deliverables around reporting and analysis
• Develop and maintain new reporting system capabilities
• Manage extraction, data cleansing, analysis, and an ongoing validation of large volumes of historical customer data
• Support the quarterly business review (QBR) deck preparation and coordination
• Work with local and global teams to develop reports for QBRs that will enable business leaders and sales managers to make informed decisions
• Collaborate with others to provide operational analysis and make performance recommendations to the business
• Develop and maintain metrics to support process tracking and decision making
• Identify and track consulting and training services key performance indicators (KPIs)
• Uncover improvement gaps and performance shortfalls

• Bachelor’s degree, preferably in business administration, economics, engineering, computer science, or statistics
• 10+ years of experience working in business finance, sales operations, or business operations with 3+ of those years focusing on sales forecasting
• Excellent data and system background with extensive experience using sales customer relationship management (CRM) and reporting methodologies
• Good spreadsheet skills with proven experience managing large datasets, conducting time series analyses, and building financial models with a sensitivity analysis
• Excellent communication, presentation, and persuasion skills
• Understanding of complex system logic and processes; ability to use this knowledge to analyze strategic decisions
• Experience using Salesforce.com (SFDC) or similar CRM tools
• Demonstrated internal customer service and stakeholder management skills in a fast-paced, matrixed multinational corporation (MNC) environment
• Ability to work as part of a team as well as on your own
• Good communication skills at all organizational levels
• Ability to demonstrate initiative and a focus on delivering results
• Willingness to work extended hours during periods of high demand like quarter-close or year-end; this may include weekends and holidays
• APAC experience and understanding of APAC cultures is a big plus

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