Analyst AR

As an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren’t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance

• Quality & timely responses to internal & external stakeholders (inbound/outbound calls + email responses)
• Focus on Customer Account level issues and effective resolution
• Reduction of over dues through timely co-ordination with AR Analysts
• Identifying payment patterns and delinquency in advance and suggesting improvement solutions/strategy
• Timely identification of cash flow issues and executing global/standard policies to diver right customer behaviour
• Prompt communication across all levels of management to avoid any surprises for better financial controllership
• Driving internal projects & Kaizen and participate in global projects
• Recommend changes to processes and systems that will minimise risk, improve performance and productivity
• Build network aiming at effective collaboration between the teams considering daily interaction with various stakeholders
• Ownership of entire receivables and identifying and implementing an effective collection strategy with collectors
• Responsible for ensuring past due and collection metrics are achieved for portfolio
• Review delinquent accounts on a regular basis to determine root causes
• Training and mentoring new team member on processes
• Understand existing policies and procedures (process maps) and support in preparing as SOP’s as well as ensuring that SOP’s are always updated to ensure knowledge management

• Financial educational background, degree in Finance and Accounting/Banking and Customer Service industry
• Self-motivated, result oriented and attention to detail
• Good analytical skills, including the ability to extract, compile and analyse data in order to present to relevant stakeholders in a structured way
• Must have good Excel & PowerPoint skills and ability to deal with multiple systems to understand interfaces/impact on process landscape
• Prioritization - Ability to handle phases with high workload and activities
• Team player - works together with team members across different locations to achieve results and fosters teamwork
• Shipping/ Transportation industry experience would be an added advantage
• Candidate must flexible to support different geographies in terms of shift
• Proactive, quick and self-learner
• Organizational Agility and Business Acumen
• Good communication verbal/written and articulation to ensure effective management of internal and external stakeholders
• Customer Centricity Key