Assistant Manager Sales Training

전망: 111

갱신일: 06-05-2024

위치: Hyderabad / Secunderabad Telangana

범주: 보험

산업: Insurance

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작업 내용

Create the quarterly training calendar for the allocated area based on the specific training requirements of the functions
Deliver hard and soft skills trainings to internal employees, outsourced/contractual staff as well as intermediaries and other partners – meet the target of ___ man-days in a month with a minimum feedback score of __ per session.
Collect feedback via the survey tool for every training session
Adhere to all the timelines and training related SOPs and ensure standardization of training delivery and content for the region
Conduct market benchmarking study of the latest in the insurance sector, comparative study of new products from competitors, locational and geographical nuances
Prepare design modules, training roadmaps, FAQs for each of the trainings keeping in mind the audience demographics

Collaborate with the various channel SPOCs from the sales channels to gather the training requirements and finalize the content
Coordinate with the assigned LOB SPOCs for training dates and participation numbers
Publish the monthly/quarterly training calendar for the region with the internal channel SPOCs to ensure good participation in the training programs
Effectively resolve queries of training participant’s especially external partners such as intermediaries, agents, dealers, relationship managers etc. to maintain equity in customer service delivery.

Review analytics for learning engagement and training effectiveness regularly for the region
Use insights from analytics to recommend revisions to the program design for better outcomes
Provide analytics to Cluster Heads and Zonal Heads for their teams to improve learning engagement on a monthly basis

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무료 후보 신청 클릭

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