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Central Flow Lead, INFC Central Flow Team
전망: 92
갱신일: 29-05-2024
위치: Bengaluru / Bangalore Karnataka
범주: 컨설팅 / 고객 서비스
산업:
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작업 내용
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
The Central Flow Lead is responsible for managing volume and workflow of multiple Fulfillment Centers (FCs) from a remote centralized location.
This positions requires the candidate hired to work a mandatory night shift schedule and, if necessary, odd or long hours.
Responsibilities
- Manage the workflow of order across multiple processes.
- Manage customer experience while minimizing fulfillment cost across multiple FCs.
- Be responsible for communication of workflow status with Operations Managers and Area Managers and escalation of any Customer Experience risk, SLA failure risk, or deviation from Standard Work.
- Act as an advisor to the FC operations and senior operations team based on their holistic view of work flow throughout the FC.
- Facilitate communication between multiple areas of the operation.
- Provide operational insights to the Amazon Fulfillment Technology (AFT) team and work with them to develop advanced and intuitive automated flow control for FC operations.
- Manage flow settings for multiple process paths in outbound operations for multiple Fulfilment Centers based on shift plan.
- Understand the boundary of responsibilities between Operations on the floor and Central Flow as dictated by Standard Work developed by Central Flow Management.
- Execute outbound flow operations and communicate the Customer Experience risks and performance opportunities to FC operations in a standardized manner.
- Execute and develop shift plans based on FC operational requirements and adjust as variables change.
Bangalore, KA, IND
- 1+ years of manufacturing or customer-facing environment experience
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마감 시간: 13-07-2024
무료 후보 신청 클릭
작업 보고
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