CRM & Project Systems Administrator

☞ DAZN Group

전망: 101

갱신일: 06-05-2024

위치: Mangalore Karnataka

범주: IT-소프트웨어

산업: Fitness & Wellness

수평: System Administrator

직업 종류: Full Time, Permanent

경험: 3 - 8 years

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작업 내용

WHAT S YOUR NEW ROLE ABOUT

As a System Administrator of Clarizen, Dynamics 365 and JIRA/Confluence systems, you will be responsible for ensuring optimal service availability and user experience for our global teams by configuring, maintaining, developing, upgrading, and supporting these key systems.
You will champion all the systems owned and supported by your department.
At DAZN, Technology is the beating heart of our business. You ll have the chance to partner with various business and technology areas to understand their needs and build the long-term strategy within DAZN and lead programs of work to deliver requirements to support the rapid growth and development of our sports streaming platform.
This is a great opportunity for someone who has software development background and a technical mind with excellent communication skills and a confident self-starter to be a System Administrator of these key tools and play a pivotal role in DAZNs rapid global expansion. You will have several opportunities to grow your career and will be involved in projects in different areas throughout our Global organisation.
If you thrive in a dynamic environment and are interested in joining a growing team and helping shape new technical processes, then we would love to talk to you about a career at DAZN!
HERE S YOUR ROLE BROKEN DOWN (NOT ALL OF IT, JUST THE MOST IMPORTANT STUFF)
  • Dynamics 365, Clarizen, JIRA/Confluence systems expert
  • Implement system customisation, configuration, dashboards, workflows, manage system database and integrate with other applications and platforms used across the organisation.
  • Responsibility for system maintenance, monitoring and administration including managing user access and capacity
  • Manage releases, upgrades, installations, integration and regression testing.
  • Diagnose system issues, track bug fixes to resolution along with Front end user support, including issue investigation.
  • Conduct user training, write user manuals and guides for the systems
  • Interact with stakeholders gathering requirements and documenting the same in detail.
  • Prioritise the project backlog and handle BAU issues and change requests
  • Multi-task between systems and changing priorities to deliver tasks in time-bound fashion.

  • Minimum 3 years relevant experience of software development in full SDLC format, preferably in a fast-paced, technical environment
  • Good understanding of relational databases and be able to design the same
  • Conceptual and practical understanding of SDLC, ITIL and Waterfall Frameworks
  • Communicating with impact - the ability to present information to a high standard using a variety of written, verbal and presentation techniques
  • Teamwork Collaboration Working collaboratively with a group of people to accomplish a task or achieve a goal
  • Planning Organisation - Ability to set priorities, goals, and timetables to achieve maximum productivity with minimal guidance
  • Drive Energy - Self motivated and driven to succeed, focused on results and passionate about the job
  • Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
  • Quick learner who can grasp technical and logical concepts of system and database designs to deliver the tasks in time-bound manner.
    • IT WOULD BE GREAT IF YOU HAD THESE DESIRABLES TOO
    • Experience of working in Agile as well as Waterfall methodology
    • PMP certification
    • Your exposure to programming languages and reporting tools like Power BI, Jscript, HTML, CSS, .Net will be an added advantage
    • Knowledge and experience of JIRA/Confluence
    • Experience running and facilitating workshops
    • Experience in IT projects involving multiple parties - documenting business requirements and writing technical specifications
    • Bachelor/Masters degree in Information Technology or Business Management required.
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    마감 시간: 20-06-2024

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