Customer Service Admin

☞ Agilent Technologies

전망: 106

갱신일: 25-04-2024

위치: Manesar Haryana

범주: 컨설팅 / 고객 서비스 IT-소프트웨어

산업: Research Biotechnology

수평: Entry level

직업 종류: Full-time

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작업 내용

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

We are looking for a proactive and motivated Customer Service Representative who will be a part of a fast paced, diverse work environment where you take ownership of your work while collaborating closely with internal and external customers. This is a complex job that requires excellent communication and organization skills. Your primary responsibility will be to take appropriate ownership to resolve issues throughout the quote to cash cycle. A clear set of priorities and expectations for the job and the company provide a framework for you to innovate new ways of meeting customer needs.

Minimum, Needs to be Graduate , Post Graduate will be an added consideration,
  • Typically minimum of 3 years’ experience for entry to this level.
  • Requires extensive knowledge and skills to complete specialized tasks.
  • Able to clearly articulate messages to a variety of audiences
  • Able to establish and maintain strong relationships
  • Time management in fast paced environment
  • Organizational skills to maximize productivity
  • Adapts to customer situation & different personalities
  • Accuracy with eye for detail
  • Is always seeking to improve the job and provides solution oriented feedback
  • Demonstrates business judgement by knowing when to work independently and when to collaborate
  • Ability to solve complex issues that are in the best interest of the customer and the company
  • Positively manage stress that is typical in a customer service environment
  • Proficient in Microsoft Outlook, Excel, Word, PowerPoint (Access skills are a plus)
  • Knowledge of SAP CRM and Services business will be an added advantage.
May require some higher education or specialized training/certification, or equivalent combination of education and experience.

Typically minimum of 3 years relevant experience for entry to this level.

Requires complete understanding of general and technical aspects of job.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
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마감 시간: 09-06-2024

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