GM - Zonal Operations

☞ Vodafone Idea Limited

전망: 106

갱신일: 06-05-2024

위치: Tezpur Assam

범주: 매상 FMCG 기획 / 프로젝트

산업: Telecommunications

수평: Mid-Senior level

직업 종류: Full-time

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작업 내용

RoleZonal Sales ManagerJob Level/ DesignationGeneral Manager – M3Function / DepartmentSalesLocationTezpurJob PurposeDirecting zonal operations to grow customer and revenue market share.
  • Responsible for managing gross and net adds / total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation.
  • Ensuring smooth operations while identifying opportunities for cost control on an ongoing basis.
Key Result Areas/Accountabilities
  • Achieve targeted net adds for all products (voice – prepaid/postpaid, data, VAS etc.) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone
  • Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, VMS, ADVMS etc.)
  • Deliver overall Revenue Market Share (RMS) target for the zone
  • Achieve zonal revenue target – across all products and channels
  • Achieve savings on allocated COCA (controllable components), Personnel and G&A budgets at the zonal level
  • Manage overall customer satisfaction and revenue churn targets across different customer segments
  • Ensure higher visibility by executing communication and branding activities, in coordination with the circle team
  • Bad debt management; Collection infrastructure/ reach enhancement
  • Manage changes in business, organization, people to ensure continuity and smooth operations
  • Coaching, mentoring and retention of on-roll team members
  • Management of off-roll employees and agencies (in CS, C&C, Sales)
Core Competencies, Knowledge, ExperienceUnderstanding of Business and its related processesLeadership and people management skills>=9-10 years of experienceMust Have Technical / Professional Qualifications
  • Graduate, MBA preferred
  • Skilled in performance analytics & driving team management
  • English and local market knowledge
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마감 시간: 20-06-2024

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